Server/Storage Engineering, Professional II

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

About the role

In this role, you will learn how Zebra infrastructure solutions enable IT and business execution, while gaining an understanding of the fundamentals of IT applications, Security Operations, and Server & Storage Engineering. This role will work under the direction of a more senior team member who is proficient in this area.

The primary focus of this role is to bridge the gap between business strategy and technical execution by designing and deploying infrastructure that meets business solution requirements while adhering to Zebra IT standards (with an emphasis on cloud enablement and zero-trust security). This entails generating scalable and secure architecture across our global IT ecosystems, establishing standard blueprints for application-focused infrastructure design, and guiding engineering teams to bring complex digital platforms to life. An additional responsibility is to drive the ongoing alignment of existing application infrastructure with our compute and OS lifecycle processes, while actively facilitating the design and streamlining of these processes.

Responsibilities

• Solution Engineering Architect Collaboration: Partners with IT Solution Architects to validate that server and storage infrastructure designs align with the overall technical vision as well as security and capacity requirements. Collaborates on evaluating end-to-end solution cost, assessing infrastructure risks for new deployments, and ensuring seamless integration with existing Infrastructure.
• Service Intake Process (SIP): Actively manages preliminary server intake requests and assists with the operational execution of SIP processes.
• Service Level Objective (SLO) Metric and Reporting: Generate quarterly SLO reports for SIP requests to verify that operational targets are met. Perform monthly/quarterly End of Life (EOL) and SIP reporting.
• Backup SIP Coverage: Lead the architectural and SIP meetings when the designated SIP manager or coordinators are out of the office.
• AI and Automation: Leverage AI and automation to reduce manual efforts for SIP and EOL processes and documentation.
• End-of-Life (EOL) Process Lead: Coordinate with business units on the decommissioning of aging IT supported systems.

Requirements

• Bachelor’s Degree. Equivalent experience will be accepted in lieu of a bachelor’s degree.
• 2+ years of related experience.
• Excel analysis and data management (e.g., pivot tables, lookup functions).
• Visio diagram creation and shape manipulation.
• Cross-platform expertise in Linux and Windows (virtual and physical) server infrastructure design and system requirements.
• Familiarity with cloud platforms (e.g., GCP, AWS, Azure) and serverless containers (e.g., GKE, Cloud Run, EKS, AKS).
• General understanding of network topologies, routing, and communication protocols (e.g., TCP/IP, DNS, load balancing) in relation to server connectivity and application hosting.
• Solid foundation in Enterprise security architecture.
• Experience using AI for workflow automation.

Preferred Qualifications

• Strong organization and documentation skills.
• Excellent communication across technical and non-technical audiences.
• Flexible in a fast-paced dynamic environment with shifting roles and responsibilities.
• Strong learning agility.
• Ability to work autonomously.
• Natural disposition for analytical inquiry.
• Focus on continuous improvement & innovation.
• Ability to analyze underlying rationale of existing processes and optimize workflows.
• Passionate about exploring emerging trends and driving operational improvements.

Pay

Pay Range: $76,640.00 - $114,960.00 per year.

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan.

Benefits

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive—including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program, and paid time off offerings depending on the country where you work.

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.