Jobs · Management · California

Server- Soho House West Hollywood

Soho House & Co · West Hollywood, CA · 1 mo ago
Management$20.25/hrFull-time
We need to output HTML fragment with sections: About the role? The posting starts with "The Role… At Soho House a Server is responsible...". That's description. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only if posting has real specific content. Let's parse. Content: - The Role description: "The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff." That's about the role. Could be "About the role". Use

About the role

then

with that paragraph. - Main Duties: list of duties. Use

Responsibilities

then
  • each duty. List items from "Main Duties" paragraph: Let's extract bullet points: "Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School" "Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards" "Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk" "Complete all check out reports at the end of each shift and have it double checked and signed by management" "Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable" "Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests" "Assist runners and bussers when possible with expo and service bar tickets to support all table orders" "Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed" "Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests" "Performs other duties as assigned by supervisor/manager" We'll put each as
  • . - Required Skills/Qualifications: list. Use

    Required Skills/Qualifications

    then
      . Items: "Minimum of 2+ years’ experience in similar capacity" "Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure" "Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests" "Must be able to demonstrate competency as outlined in the training schedule and Club School" "Must be able to work flexible shifts and schedules, including weekends and holidays as needed" "Ability to take direction, work in a team environment and autonomously" "Tips certified and POS knowledge" - Physical Requirements: Could be a separate section? Not in list of allowed headings but could be under Requirements? The allowed headings include Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Physical Requirements could be part of Requirements or maybe we create a separate section? The instruction: "use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., not exclusive. But we should prefer few substantive sections. Physical Requirements is substantive; we could include under Requirements or as its own heading "Physical Requirements". Since not listed but allowed? Might be okay to add but better to keep within allowed list. Could merge into Requirements. Let's create a section "Requirements" that includes both skills/qualifications and physical requirements? But we already used Required Skills/Qualifications heading. Could rename to "Requirements". However we have both skills and physical. Let's decide: Use "Requirements" heading and include both skill and physical items. But we already have "Required Skills/Qualifications" phrase in posting. Might be better to keep that as heading. The instruction says we can use those examples but not limited. I'd keep "Required Skills/Qualifications" as heading for skills, and maybe add another heading "Physical Requirements". That's two sections. That's okay. - Benefits: The posting includes "Why work with us..." with list of benefits: competitive compensation packages, global benefits and perks, training, Health Care + 401K, Paid Time Off, Career Development, Soho Impact, Learning & Development, Cookhouse & House Tonic, Team Events, Team Meal. Also mention salary range in California: Pay Range $20.25—$20.25 USD (that's a single value). That's pay info. We need to include Benefits section if posting has real specific content. Yes. We need Pay section if posting states them. It does: Pay Range $20.25—$20.25 USD. So we include Pay. Schedule: Not mentioned explicitly besides flexible shifts, weekends, holidays. That's more about requirements. Not a specific schedule like full-time/part-time. So we should not create Schedule section because no explicit schedule info. We must not include boilerplate like EEO etc. Not present. Now produce HTML fragment. Structure:

      About the role

      ...

      Responsibilities

      • ...
      • ...

      Required Skills/Qualifications

      • ...
      • ...

      Physical Requirements

      • ...
      • ...

      Benefits

      • ...
      • ...

      Pay

      Pay Range $20.25—$20.25 USD

      Check for duplication: Ensure we didn't repeat any content. Now craft the About the role paragraph: combine the two sentences? The posting: "The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff." We'll put as one paragraph. Now Responsibilities list: ensure each duty is a separate
    • . Use the exact phrasing. Let's list them: - Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School - Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards - Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk - Complete all check out reports at the end of each shift and have it double checked and signed by management - Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable - Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests - Assist runners and bussers when possible with expo and service bar tickets to support all table orders - Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed - Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests - Performs other duties as assigned by supervisor/manager Now Required Skills/Qualifications list: - Minimum of 2+ years’ experience in similar capacity - Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure - Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests - Must be able to demonstrate competency as outlined in the training schedule and Club School - Must be able to work flexible shifts and schedules, including weekends and holidays as needed - Ability to take direction, work in a team environment and autonomously - Tips certified and POS knowledge Physical Requirements list: - Must be able to seize, grasp, turn and hold objects with hands. - Must be able to make periodical fast paced movements are required to go from one part of the property to others. - Must be able to move, pull, carry or lift at least 20 pounds. - Must be able to occasionally kneel, bend, crouch and climb is required. - Must be able to perform physical activities such as lifting, cleaning, and stooping. - Must be able to stand, walk, lift, and bend for long periods of time. - Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Note some sentences are awkward but we keep as is. Benefits list: extract from "Why work with us..." paragraph. Paragraph: "Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% matchPaid Time Off: Full- Time Employees have sick day's + vacation daysCareer Development: Soho House can progress your career domestically or internationally as well as managerially or technicallySoho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainabilityLearning & Development: An extensive range of internally and externally run courses are available for all employees.Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $20.25—$20.25 USD" We need to split benefits into items. Let's list: - Competitive compensation packages featuring global benefits and perks - Training to develop technical and managerial skills necessary to enhance your career - Health Care + 401K: Full-time employees eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match - Paid Time Off: Full-Time Employees have sick days + vacation days - Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically - Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability - Learning & Development

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