Server - Smokehouse Social

About the role

The Server is responsible for ensuring that restaurant customers have a pleasant dining experience by providing friendly & timely service. They must have an engaging personality to greet arriving guests, explain the menu offerings, and drink food and drink orders. They must keep the guests informed about food preparation times and ensure that guests are pleased with their meals and beverages. The Server must work closely with the support staff, including Bussers, Bartenders, and Cooks, to ensure that all restaurant customers have a positive experience.

Responsibilities

• Complete side work to include preparing garnishes, stocking cold areas with cream and butter, filling and stocking salt/pepper shakers, separating linen, etc.
• Display basic knowledge of cocktail and wine service.
• Display knowledge of food preparation.
• Displays knowledge of special and standard menu items and their ingredients.
• Keep work areas clean and organized.
• Operate computer in prescribed manner for recording orders, prices and ticket totals.
• Receive and serve meal orders.
• Report all unsafe conditions immediately.
• Display knowledge of correct accounting procedures.
• Greet and seat guests.
• Attend required meetings.
• Stock areas with linen, glassware, silver.
• Complete other duties as assigned by supervisor to include cross training.

Requirements

• A high school diploma or equivalent.
• Some college or technical training preferred.
• 1+ years of previous experience as a server in full-service restaurant.
• Strong communication skills; speak, read, and write English.
• Food handling certifications will be required upon hiring.
• Ability to work in a fast-paced environment.
• Great customer service attitude to interact with every patron and create a memorable experience.
• Computer proficiency to operate resort’s POS (point of sale) system.

Qualifications

• High School diploma required; some college or technical training preferred.
• 1+ years of previous experience as a server in full-service restaurant.
• Strong communication skills; speak, read, and write English.
• Food handling certifications will be required upon hiring.
• Ability to work in a fast-paced environment.
• Great customer service attitude to interact with every patron and create a memorable experience.
• Computer proficiency to operate resort’s POS (point of sale) system.

Skills

• Customer Service
• Communication
• Food Preparation
• Accounting Procedures
• POS System Operation

Benefits

• Competitive wages
• People-first culture
• Health insurance
• Retail savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

Pay

Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

Schedule

Actual schedules are determined by the needs of the business and can vary based on the position and department.