SERVER – SHAYA RESTAURANT

About the role

Shaya Restaurant is seeking a dedicated and enthusiastic server to join our team in New Orleans. The ideal candidate should have a high school diploma or equivalent, at least 3 years of experience in a similar role, and a passion for hospitality.

Responsibilities

• Follow Company service standards, as well as restaurant steps of service, at all times
• Show strong communication skills and work well with other team members
• Maintain a positive attitude in the workplace while treating guests and coworkers with respect
• Adhere to company uniform and appearance guidelines
• Arrive to work on time, in uniform, and prepared for your shift
• Show an in-depth knowledge of food and beverage menus and stay updated on menu changes
• Show some wine knowledge, including the ability to distinguish between types of wine and make recommendations based on guest preferences
• Abide by state liquor laws, including maintaining a current Louisiana Responsible Vendor’s Permit
• Properly utilize and operate POS system to enter orders and/or process transactions
• Manage multiple tables simultaneously while maintaining drink service, food service, bussing, etc., without excessive errors
• Practice step consolidation and be efficient with time management
• Maintain a continual eye for detail
• Properly set-up your assigned station and perform all opening side work completely. Additionally, be able to perform any ongoing side work throughout the shift
• Maintain a clean work environment throughout the shift, wiping down all surfaces and keeping server stations clean and organized
• Perform the processing of all credit card and/or cash checks while organizing and keeping track of close out slips
• Work efficiently and complete required tasks within assigned time frame
• Attend all scheduled employee meetings and participate in a meaningful way
• Perform other duties as assigned

Requirements

• High school graduate or equivalent
• A minimum of 3 years experience in a similar role, preferred
• ATC Responsible Vendor’s License
• Basic math and computer/tablet skills
• Ability to stay professional in a stressful work environment
• Ability to work in a team environment and maintain a professional manner
• Superb multitasking skills and an eye for detail
• Available to work different hours including weekends, days, nights, and holidays
• A positive, engaging personality and professional appearance
• Ability to uphold company standards relating to appearance and dress
• Exceptional interpersonal and communication skills as well as strong task and time management abilities
• Ability to stand, walk, bend, and lift for extended periods (eight or more hours)
• Able to lift, push, pull and carry a minimum weight up to 50 lbs
• Able to stand and walk for extended periods of time, up to eight hours per day
• Able to reach above head and shoulder levels
• Able to twist, kneel, bend and crawl
• Able to squat and crouch
• Able to perform sweeping motion, front-to-back and side-to-side
• Able to work in confined spaces
• Able to tolerate exposure to dust and cleaning chemicals
• Able to climb stairs and ladders
• Manual dexterity
• Knowledge of principles and processes for providing customer services, including meeting quality standards and company standard policies and procedures
• Able to listen and follow instructions, work unsupervised, and adapt to changing situations
• Displays integrity and honesty and maintains a positive attitude towards managers, co-workers, guests and visitors
• Comply with all company policies