Server - Server Repair Lead

About the role

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.

Responsibilities

• Provides work instructions to other employees with the group
• Monitors work output of the group against performance expectations
• Provides feedback to supervisor or manager on group performance and compliance to company policies and procedures
• Assists team members with tasks and training as needed
• Learns and uses new processes and procedures
• Conducts inventory of repair line tools daily to assess equipment functionality and supplies; places order as needed
• Conducts audits of processes and procedures and reports the findings to manager
• Communicates the status of parts and units being processed to manager
• Interacts with various internal groups as necessary to report status of units in repair process
• Ensures processes for units are followed
• Responsible for meeting ISO 9001 and/or other quality system requirements in their department