Server-Salty's at the SEA -SeaTac Airport- Temporary
Concessions International · Seattle, WA · 3 wk ago
ManagementFull-time
Responsibilities
- Ensures each guest receives superior service by providing a friendly environment, including prompt recognition and greeting of guests with a smile using established service standards.
- Communicates, explains, and suggestively sells menu offerings, products, and promotions to guests.
- Takes and serves food and beverage orders to guests.
- Processes guest orders in the proper sequence and communicates with restaurant personnel to ensure all items are prepared properly and delivered timely to meet guests’ needs.
- Verifies identification of guests to ensure minimum age requirements for the purchase and service of alcoholic beverages are met.
- Monitors and follows up with guests to ensure satisfaction with food and service; responds to additional requests.
- Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions.
- Ensures tables and dining areas are kept clean and set for service; maintains service stations with items such as ice, napkins, and eating utensils.
- Follows safe food handling and proper hygiene practices.
- Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
- Performs opening and/or closing side work according to established checklists.
- Performs other duties as assigned.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Must meet state minimum age for serving alcoholic beverages.
- Must be able to obtain alcohol awareness certification.
- Demonstrate the ability to effectively interact with customers, coworkers, and members of management.
- Ability to focus on providing a superior guest experience in an enthusiastic and professional manner.
- Ability to read and comprehend simple instructions and effectively communicate information individually and in small group situations to customers and coworkers.
- Ability to understand the English language, both written and verbal.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply reasonable understanding in carrying out instructions in written, oral, or diagram form.
Physical Demands
- Must be able to visually navigate through the unit.
- Regularly required to continuously stand and walk.
- Use hands for lifting and carrying (0-40 lbs.), including frequent reaching, grasping, pushing, and pulling (0-40 lb.).
- Stooping and bending.