Server - PT - Stanley Hotel

About the role

The Iconic Stanley Hotel is seeking an experienced Server to join their team. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time.

Responsibilities

• Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
• Memorizes menu items, recipes and daily specials in order to answer questions and make recommendations to customers.
• Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
• Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
• Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
• Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
• Presents a clean and professional appearance at all times.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

Requirements

• High school education or equivalent.
• Previous experience in similar position of 3 months or longer.

Qualifications

• Basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
• Knowledge of standard cash-handling procedures.
• Fluent in oral and written English.
• Vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Physical Demands

• Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
• Continuous standing - during preparation, during service hours or during expediting.
• Mobility - full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
• Continuous walking - during preparation, during service hours or during expediting.
• Continuous sitting - during preparation, during service hours or during expediting.
• Continuous bending - during preparation, during service hours or during expediting.
• Continuous squatting - during preparation, during service hours or during expediting.
• Continuous kneeling - during preparation, during service hours or during expediting.
• Continuous crouching - during preparation, during service hours or during expediting.
• Continuous crawling - during preparation, during service hours or during expediting.
• Continuous reaching - during preparation, during service hours or during expediting.
• Continuous handling - during preparation, during service hours or during expediting.
• Continuous fingering - during preparation, during service hours or during expediting.
• Continuous pushing/pulling - during preparation, during service hours or during expediting.
• Continuous lifting - during preparation, during service hours or during expediting.
• Continuous carrying - during preparation, during service hours or during expediting.
• Continuous balancing - during preparation, during service hours or during expediting.
• Continuous stooping - during preparation, during service hours or during expediting.
• Continuous kneeling - during preparation, during service hours or during expediting.
• Continuous crouching - during preparation, during service hours or during expediting.
• Continuous crawling - during preparation, during service hours or during expediting.
• Continuous reaching - during preparation, during service hours or during expediting.
• Continuous handling - during preparation, during service hours or during expediting.
• Continuous fingering - during preparation, during service hours or during expediting.
• Continuous pushing/pulling - during preparation, during service hours or during expediting.
• Continuous lifting - during preparation, during service hours or during expediting.
• Continuous carrying - during preparation, during service hours or during expediting.
• Continuous balancing - during preparation, during service hours or during expediting.
• Continuous squatting - during preparation, during service hours or during expediting.
• Continuous kneeling - during preparation, during service hours or during expediting.
• Continuous crouching - during preparation, during service hours or during expediting.
• Continuous crawling - during preparation, during service hours or during expediting.
• Continuous reaching - during preparation, during service hours or during expediting.
• Continuous handling - during preparation, during service hours or during expediting.
• Continuous fingering - during preparation, during service hours or during expediting.
• Continuous pushing/pulling - during preparation, during service hours or during expediting.
• Continuous lifting - during preparation, during service hours or during expediting.
• Continuous carrying - during preparation, during service hours or during expediting.
• Continuous balancing - during preparation, during service hours or during expediting.
• Continuous squatting - during preparation, during service hours or during expediting.
• Continuous kneeling - during preparation, during service hours or during expediting.
• Continuous crouching - during preparation, during service hours or during expediting.
• Continuous crawling - during preparation, during service hours or during expediting.
• Continuous reaching - during preparation, during service hours or during expediting.
• Continuous handling - during preparation, during service hours or during expediting.
• Continuous fingering - during preparation, during service hours or during expediting.
• Continuous pushing/pulling - during preparation, during service hours or during expediting.
• Continuous lifting - during preparation, during service hours or during expediting.
• Continuous carrying - during preparation, during service hours or during expediting.
• Continuous balancing - during preparation, during service hours or during expediting.
• Continuous squatting - during preparation, during service hours or during expediting.
• Continuous kneeling - during preparation, during service hours or during expediting.
• Continuous crouching - during preparation, during service hours or during expediting.
• Continuous crawling - during preparation, during service hours or during expediting.
• Continuous reaching - during preparation, during service hours or during expediting.
• Continuous handling - during preparation, during service hours or during expediting.
• Continuous fingering - during preparation, during service hours or during expediting.
• Continuous pushing/pulling - during preparation, during service hours or during expediting.
• Continuous lifting - during preparation, during service hours or during expediting.
• Continuous carrying - during preparation, during service hours or during expediting.
• Continuous balancing - during preparation, during service hours or during expediting.
• Continuous squatting - during preparation, during service hours or during expediting.
• Continuous kneeling - during preparation, during service hours or during expediting.
• Continuous crouching - during preparation, during service hours or during expediting.
• Continuous crawling - during preparation, during service hours or during expediting.
• Continuous reaching - during preparation, during service hours or during expediting.
• Continuous handling - during preparation, during service hours or during expediting.
• Continuous fingering - during preparation, during service hours or during expediting.
• Continuous pushing/pulling - during preparation, during service hours or during expediting.
• Continuous lifting - during preparation, during service hours or during expediting.
• Continuous carrying - during preparation, during service hours or during expediting.
• Continuous balancing - during preparation, during service hours or during expediting.
• Continuous squatting - during preparation, during service hours or during expediting.
• Continuous kneeling - during preparation, during service hours or during expediting.
• Continuous crouching - during preparation, during service hours or during expediting.
• Continuous crawling - during preparation, during service hours or during expediting.
• Continuous reaching - during preparation, during service hours or during expediting.
• Continuous handling - during preparation, during service hours or during expediting.
• Continuous fingering - during preparation, during service hours or during expediting.
• Continuous pushing/pulling - during preparation, during service hours or during expediting.
• Continuous lifting - during preparation, during service hours or during expediting.
• Continuous carrying - during preparation, during service hours or during expediting.
• Continuous balancing - during preparation, during service hours or during expediting.
• Continuous squatting - during preparation, during service hours or during expediting.
• Continuous kneeling - during preparation, during service hours or during expediting.
• Continuous crouching - during preparation, during service hours or during expediting.
• Continuous crawling - during preparation, during service hours or during expediting.
• Continuous reaching - during preparation, during service hours or during expediting.
• Continuous handling - during preparation, during service hours or during expediting.
• Continuous fingering - during preparation, during service hours or during expediting.
• Continuous pushing/pulling - during preparation, during service hours or during expediting.
• Continuous lifting - during preparation, during service hours or during expediting.
• Continuous carrying - during preparation, during service hours or during expediting.
• Continuous balancing - during preparation, during service hours or during expediting.
• Continuous squatting - during preparation, during service hours or during expediting.
• Continuous kneeling - during preparation, during service hours or during expediting.
• Continuous crouching - during preparation, during service hours or during expediting.
• Continuous crawling - during preparation, during service hours or during expediting.
• Continuous reaching - during preparation, during service hours or during expediting.
• Continuous handling - during preparation, during service hours or during expediting.
• Continuous fingering - during preparation, during service hours or during expediting.
• Continuous pushing/pulling - during preparation, during service hours or during expediting.
• Continuous lifting - during preparation, during service hours or during expediting.
• Continuous carrying - during preparation, during service hours or during expediting.
• Continuous balancing - during preparation, during service hours or during expediting.
• Continuous squatting - during preparation, during service hours or during expediting.
• Continuous kneeling - during preparation, during service hours or during expediting.
• Continuous crouching - during preparation, during service hours or during expediting.
• Continuous crawling - during preparation, during service hours or during expediting.