SERVER (PT) - BLUE COYOTE CANTINA | TSR
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. No job title heading. No Job ID. Remove boilerplate.
We need to parse the posting.
Brief Description: Job Title: Server (Part-Time) Shift: Swing Location: Blue Coyote Cantina at Talking Stick Resort Department: Food and Beverage Reports To: Dining Shift Supervisor or Beverage Supervisor Summary Provides friendly, excellent service to all guests. Serves meals and/or beverages to patrons in dining establishment, lounge, showroom, banquet hall, pool, hotel room or gaming floor, wherever assigned.
Supervisory Responsibilities: none.
Essential Duties and Responsibilities include the following. Other duties may be assigned. Then list many duties.
We need to put duties under Responsibilities section (maybe "Responsibilities").
Education And/or Experience: high school diploma or GED required; previous serving experience required; related experience in a medium to high volume restaurant strongly preferred. Knowledge of Arizona State Liquor Laws - Title 4 required. Must have working knowledge using electronic point of sale (POS) systems. Food and Beverage Servers must be at least 19 years of age to serve alcoholic beverages with meals. Beverage (cocktail) and Pool Servers must be at least 21 years of age. Additional required experience at Orange Sky Outlet for Fine Dining Server: Must have 1–2 years of experience in a higher-end casual or mid-tier restaurant as a food server. Additional Required Experience For Banquet Server Must have previous experience in banquet, catering, or restaurant environment with 3-5 years of experience required as a banquet server in a hotel, resort, or country club. Additional Required Experience For Room Service Server Basic PC skills are required as well as a working knowledge of Microsoft Office applications (i.e. Outlook, Word and Excel). Experience using InfoGenesis a plus.
Certificates, Licenses, Registrations: Must possess a Maricopa County Food Handlers Card. Arizona Alcohol Awareness certification a plus.
Other Qualifications: Must possess a pleasant personality and have excellent customer service skills. Must have excellent customer service skills and the ability to follow both verbal and written instruction. Good verbal and written communication skills required. Must be a team player, have a positive attitude and present a well-groomed appearance. Uphold the highest standards of hospitality and professionalism. Demonstrate teamwork, respect, and integrity in all interactions. Ensure a safe and welcoming environment for guests and colleagues. Consistently strive for excellence in service delivery. Must be able and willing to work a flexible schedule, including weekends, evenings and holidays.
Language Skills: Must be able to read, write, speak and understand English.
Physical Demands: description.
Work Environment: description.
We need to decide sections.
We have:
- About the role: could be summary description (the brief description). Use About the role
with
containing summary. - Responsibilities: list of duties. - Requirements: maybe education/experience, certificates, etc. Could combine. - Qualifications: other qualifications like personality, teamwork, etc. - Skills: maybe language skills, POS knowledge, etc. - Benefits: none mentioned. - Pay: none. - Schedule: mention flexible schedule, weekends, evenings, holidays. That's schedule info. We must not create sections with placeholder text. So only include sections where we have content. We have content for About the role, Responsibilities, Requirements (education/experience, certificates), Qualifications (other qualifications), Skills (language skills, POS knowledge maybe), Schedule (flexible schedule). Benefits and Pay not present, so omit. We need to ensure we don't repeat job title as heading. We need to use
- for any list of duties/requirements/benefits. For prose use
. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from posting, but we can format as lists. We must not include boilerplate like cookie/navigation/legal/EEO etc. There's none. We need to avoid duplication. Let's extract content. About the role: The summary: "Provides friendly, excellent service to all guests. Serves meals and/or beverages to patrons in dining establishment, lounge, showroom, banquet hall, pool, hotel room or gaming floor, wherever assigned." Also maybe include shift, location, department, reports to? The brief description includes Job Title, Shift, Swing, Location, Department, Reports To. Should we include that? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include shift, location, department, reports to in a short paragraph under About the role. Thus About the role paragraph: "Shift: Swing. Location: Blue Coyote Cantina at Talking Stick Resort. Department: Food and Beverage. Reports To: Dining Shift Supervisor or Beverage Supervisor. Provides friendly, excellent service to all guests. Serves meals and/or beverages to patrons in dining establishment, lounge, showroom, banquet hall, pool, hotel room or gaming floor, wherever assigned." Now Responsibilities: list of duties from "Essential Duties and Responsibilities include the following. Other duties may be assigned." Then bullet list. Let's extract each duty sentence: - Ensures excellent customer service for every guest, every time. - Greets guests, presents menu, answers questions and makes suggestions regarding food and beverages. - Writes order on check or memorizes it. - Relays order to kitchen and serves courses from kitchen and service bars. - Garnishes and decorates dishes prior to serving, if required. - Observes diners to respond to any additional requests and to determine when meal has been completed. - Acts immediately on all customer comments to ensure that corrections are made. - Totals bill and accepts payment or refers patron to cashier. - Sets up and supplies the beverage area with clean glassware, utensils, condiments and paper supplies if necessary. - Removes soiled glassware and utensils from table and counter tops. - Makes coffee as needed. - Adds ice and changes soft drink containers. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Responsible for renewal of Maricopa County Food Handlers Card. - Ensures designated work areas, flatware, glasses, dinner ware and other items used to serve customers are free from hazards (i.e. chips, breaks, liquid on the floor, etc.). - Attends bi-annual Arizona state liquor law training. - When performing bottle service, properly executes service according to mandated steps of service. - Responsible for maintaining up-to-date knowledge of Credit Card Compliance requirements commonly known as PCI (Payment Card Industry) Compliance by attending training provided by Casino Arizona, at least once a year or more if required by management. Signature verification of course attendance will be required. - Responsible for following the PCI (Payment Card Industry) Compliance regulations to protect card holder data and adhere to the standards to protect guests’ private card information. This includes, but is not limited to, observing and reporting inappropriate card handling activity, of either customers or by employees, as defined by PCI. - Responsible for the enforcement of all applicable regulations, under the code of Federal Regulations, Title 31, Chapter X, as it pertains to this position. This includes, but is not limited to, observing and reporting suspicious activity, of either customers or employees, as defined in the Code of Federal Regulations. - Responsible for maintaining up-to-date knowledge of all applicable regulations under the Code of Federal Regulations, Title 31, Chapter X, by attending Title 31/Anti-Money Laundering training, provided by Casino Arizona, at least once a year or more if required by management and outlined in the Title 31 Minimum Internal Controls. - Room Service Server is not required to maintain up-to-date knowledge of Title 31 under the Code of Federal Regulations. That's a lot. We'll include all as
- . Now Requirements: Education and/or Experience, Certificates, Licenses, Registrations. Education And/or Experience: - High school diploma or general education degree (GED) required. - Previous serving experience required. - Related experience in a medium to high volume restaurant strongly preferred. - Knowledge of Arizona State Liquor Laws - Title 4 required. - Must have working knowledge using electronic point of sale (POS) systems. - Food and Beverage Servers must be at least 19 years of age to serve alcoholic beverages with meals. - Beverage (cocktail) and Pool Servers must be at least 21 years of age. - Additional required experience at Orange Sky Outlet for Fine Dining Server: Must have 1–2 years of experience in a higher-end casual or mid-tier restaurant as a food server. - Additional Required Experience For Banquet Server: Must have previous experience in banquet, catering, or restaurant environment with 3-5 years of experience required as a banquet server in a hotel, resort, or country club. - Additional Required Experience For Room Service Server: Basic PC skills are required as well as a working knowledge of Microsoft Office applications (i.e. Outlook, Word and Excel). Experience using InfoGenesis a plus. Certificates, Licenses, Registrations: - Must possess a Maricopa County Food Handlers Card. - Arizona Alcohol Awareness certification a plus. We'll put these under Requirements as list items. Now Qualifications: Other Qualifications. - Must possess a pleasant personality and have excellent customer service skills. - Must have excellent customer service skills and the ability to follow both verbal and written instruction. - Good verbal and written communication skills required. - Must be a team player, have a positive attitude and present a well-groomed appearance. - Uphold the highest standards of hospitality and professionalism. - Demonstrate teamwork, respect, and integrity in all interactions. - Ensure a safe and welcoming environment for guests and colleagues. - Consistently strive for excellence in service delivery. We'll list as
- .
Now Skills: Language Skills, maybe also POS knowledge etc but POS already in requirements. Language Skills: Must be able to read, write, speak and understand English.
We could also include physical demands and work environment as maybe "Skills"? But they are not skills. Could be separate sections? Not in allowed headings. Could put under "Requirements" maybe? But they are physical demands and work environment. The allowed headings are limited; we could include them under "Requirements" as additional items, but they'd be misfit. However we could create a section "Skills" for language skills only, and maybe put physical demands and work environment under "Requirements" as well? The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples, but we should only use those headings if we have content. It didn't forbid other headings, but likely we should stick to those. Physical demands and work environment could be placed under "Requirements" as they are job requirements. Or we could create a separate section "Skills" for language skills and maybe also include physical demands under "Skills"? Not ideal. Better: Include physical demands and work environment under "Requirements" as they are requirements for the job. Or we could create a separate section "Skills" for language skills only, and put physical demands under "Requirements". Let's do that. Thus Requirements list will include education/experience, certificates, physical demands, work environment. But we must not lose any detail. So we need to include physical demands description and work environment description as list items. Physical Demands: - While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; walk; use hands and fingers to handle or feel; reach with hands and arms; and talk or hear. - The employee must regularly lift and/or move up to 25 pounds. - Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision,