Server PM - The Publisher Hotel, Fredericksburg VA

About the role

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Evening Server for The Publisher Tribute Portfolio Hotel in Fredericksburg, VA 22401. Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Responsibilities

• Greet every guest with a smile and positive attitude
• Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes
• Ensure that all guests are dealt with in a professional, consistent manner
• Diplomatically handle difficult situations and people
• Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
• Assist with setting tables and rearranging tables to accommodate larger parties
• Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area
• Follow all applicable Company Standard Operating Procedures

Qualifications and Requirements

• High School diploma / Secondary qualification or equivalent
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
• Maintain a neat, clean and well-groomed appearance per Company Standards
• Regular attendance in conformance with established standards; irregular attendance may result in disciplinary action up to termination
• Ability to work varying schedules to reflect business needs
• Attendance at all scheduled training sessions and meetings required
• Comply with Company’s rules and regulations for safe and effective operation of hotel facilities; violations may result in disciplinary action up to termination

Skills

• Passionate about people and service
• Strong communication skills
• Reading and writing abilities for paperwork, logging issues/complaints/requests/information updates
• Basic math skills for handling cash or credit
• Problem-solving, reasoning, motivating, and training abilities
• Ability to work a flexible schedule including nights, weekends and/or holidays

Pay

Hourly rate of $2.23 + Tips