Server - Outlet 1

About the Role

As a Server, you will take food and beverage orders from guests, serve items, maintain guest satisfaction, take payments and respond to complaints and/or concerns of guests.

About Our Values

We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.

Essential Functions

• Maintain thorough knowledge of the menu, ingredients, alcoholic and non-alcoholic beverage offerings, correct glassware, and garnishes
• Greet, welcome, and acknowledge all guests in accordance with company standards
• Set tables according to service standards and maintain cleanliness of work areas, china, glassware, and equipment throughout the shift
• Serve food and alcoholic beverages to guests, answer menu and beverage questions, and process orders in the POS system promptly
• Communicate special requests, allergies, and dietary needs to the kitchen accurately
• Check in with guests during service to ensure satisfaction; anticipate and address service needs
• Accurately present checks, process payments, and thank guests with genuine appreciation
• Maintain knowledge and proper use of equipment, including cleaning procedures; operate equipment only as intended
• Communicate with the kitchen on menu questions, product availability, wait times, and order changes
• Assist team members by running food, bussing tables, and restocking when possible
• Complete closing duties, including restocking items and securing service areas
• Maintain a clean, professional uniform and appearance at all times
• Support the team by developing positive relationships and working toward common goals
• Adhere to quality, safety, and service standards at all times
• Perform other reasonable duties as assigned by supervisors

Qualifications

Required:

• AM Availability
• Meets minimum legal age to serve alcoholic beverages
• TIPS certification (or ability to obtain within 90 days of hire)
• Strong attention to detail, commitment to quality, and ability to follow directions thoroughly
• Excellent communication skills in English (verbal, non-verbal, and written)
• Ability to perform basic arithmetic and handle POS transactions accurately
• Professional demeanor with a positive attitude and strong work ethic
• Ability to remain calm, prioritize tasks, and solve problems effectively in a fast-paced environment
• Ability to maintain confidentiality of guest and company information

Preferred:

• Previous experience as a restaurant or banquet server in a high-volume setting
• Knowledge of basic cocktails, wine varietals, and beverage service standards
• Strong teamwork skills and ability to work with minimal supervision
• Well-organized and able to multitask while staying focused

Physical Requirements

• Stand, walk, and move quickly for extended periods (up to 8–10 hours per shift)
• Lift, carry, and transport up to 30 lbs. (trays, bus tubs, beverage cases)
• Frequent bending, stooping, reaching, and carrying service items
• Manual dexterity to handle glassware, flatware, and POS equipment
• Ability to work in a fast-paced environment while maintaining attention to detail

Benefits

• Medical (with company contribution) – Full Time and Seasonal
• Dental (with company contribution) – Full Time and Seasonal
• Vision (with company contribution) – Full Time and Seasonal
• Paid Time Off – Full Time
• 401(k) (with company match) – Full Time and Part Time
• Sick Time – Full Time and Part Time
• Employee Dining Discounts – Full Time, Part Time, and Seasonal
• Employee Marketplace Discounts – Full Time, Part Time, and Seasonal

Schedule

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

Pay

$10/hour + tips