Server Onboarding Specialist

About the role

Vultr is seeking an Onboarding Specialist to join our Server Onboarding team responsible for bringing newly racked CPU and GPU servers into production.

Responsibilities

• Bring newly racked CPU and GPU servers from hardware handoff through full provisioning and configuration to production readiness
• Configure and verify out-of-band management (IPMI/BMC) on new servers, including BIOS settings, RAID/JBOD modes, and firmware updates
• Perform network-based OS provisioning (PXE booting, automated imaging) and troubleshoot common imaging failures across diverse hardware
• Run and monitor configuration management tools (e.g., Puppet) on newly provisioned servers to verify clean, complete configuration
• Triage and document dead-on-arrival (DOA) servers, failed components, and RMA candidates, performing basic hardware troubleshooting and coordinating with on-site technicians for physical remediation
• Cook up and coordinate with upstream teams (networking, storage, provisioning, validation) to resolve blockers and keep the onboarding pipeline moving
• Maintain inventory accuracy in fleet management tools — switch assignments, rack locations, BMC credentials, disk inventory, and GPU population
• Maintain and follow established onboarding runbooks and standard operating procedures, documenting issues and workarounds for future process improvement
• Work Schedule A rotating 4-day, 10-hour shift schedule, coordinating with team members to maintain continuous onboarding coverage

Qualifications

• 2+ years of experience in Linux systems administration. (CentOS, Debian, Ubuntu)
• Familiarity with IPMI, BMC, iDRAC, or equivalent out-of-band management interfaces, with comfort working with server hardware, BIOS configuration, RAID/JBOD modes, firmware updates, and basic hardware troubleshooting
• Experience with PXE booting and automated OS provisioning workflows, with working knowledge of basic networking concepts — DHCP, VLANs, IPv4/IPv6
• Familiarity with configuration management tools (e.g., Puppet) and willingness to run and troubleshoot existing automation rather than author new automation
• Strong written and verbal communication skills for tracking progress in shared spreadsheets, ticketing systems, and team channels
• Familiarity with scripting languages such as Bash, Python, or similar
• Comfortable working in high-volume deployment environments with remote hands support
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Pay

$75,000 - $80,000 This salary can vary based on location, years of experience, background and skill set. In case of relocation, additional relocation assistance may be provided.

Schedule

A rotating 4-day, 10-hour shift schedule, coordinating with team members to maintain continuous onboarding coverage.