Server - Lee's Summit

About the role

Reports to: Floor / Service Manager

Responsible for delivering food, beverages and service to guests in a manner that exceeds the guests’ expectations.

Responsibilities

• Takes orders and delivers food and beverages for the guests.
• Explains the menu and specials to the guest.
• Suggestively sells appetizers, salads, entrees, desserts and beverage items.
• Responsible for maintaining required levels of supplies in the dining room.
• Responsible for the complete service of the table.
• Knows all menu items and methods of preparations.
• Knows all pricing, coupon and discount information.
• Cheerfully accommodates the needs and requests of any guest.
• Assists in running food out to the guests.
• Assists other team members in completing their assigned duties and tasks.
• Accurately collects and manages monies for food and beverages served.
• Knows store information (hours of operation, phone numbers, managers, location).
• Completes pre-shift setup, running and post shift closing duties.
• Re-stocks and replenishes essential items and supplies for the dining room.
• Continuously maintains a neat, clean, organized, safe and comfortable environment for guests.
• Maintains and strictly abides by sanitation/health regulations.
• Adheres to appearance and uniform standards.
• Adheres to all restaurant standards, policies and procedures.
• Additional duties may be assigned as the needs arise.

Requirements

• Must be at least 18 years of age.
• Must obtain a Food Handlers Card.
• Previous server experience is preferred, but not required.

Skills

• Ability to attain commanding knowledge of menu items, non-alcoholic beverages, liquors, wines and beers.
• Ability to follow the steps of service.
• Ability to use the Point of Sale System in an accurate and speedy manner.
• Possess extremely strong organizational skills.
• Ability to multitask.
• Ability to follow directions thoroughly.
• Possess excellent people and communication skills.
• Ability to recognize signs of intoxications.
• Ability to collect monies and make accurate change.
• Ability to work in a fast-paced environment.
• Able to stand or walk constantly, 100% of shift.
• Able to lift up to 50 pounds, bend, lift, push and pull materials throughout shift.