Server | Ko Restaurant | Full-Time

Job Description

Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions. As a Kō Server, you will be a hospitality ambassador that will connect our guests to the delectable cuisine inspired by our diverse culture and island home. Your detailed knowledge, colorful descriptions of our offerings and impeccable service will help us showcase our passion and accomplish our mission of turning moments into memories.

What You Will Be Doing

• Confirm station assignment
• Complete daily opening checklist and duties assigned
• Follow Fairmont Kea Lani sequence of service which will include but not limited to the following:
  • welcome guest
  • introduce venue with approved verbiage
  • set table with glassware
  • take beverage order
  • pour water/juice/coffee
  • take food order
  • punch in order to POS
  • pick up drinks and deliver
  • set table
  • pick up food and deliver
  • maintain table adhering to sanitation guidelines
  • bush tables
  • present check
  • reset the table ready for the next guest
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Bring passion towards the guest experience and actively look for ways to emotionally engage with our guests
• Actively participate in monthly departmental sales promotions
• Adhere to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests

Qualifications

• Education: High School diploma (or equivalent) and/or vocational training
• Experience: Minimum two (2) years serving experience in a high volume restaurant is required, preferably in a luxury hotel environment required
• Previous fine dining experience and wine knowledge is an asset
• Previous experience in a 4 diamond hotel environment is an asset

Licenses or Certificates

Copies to be provided within 48 hours of offer

Additional Information

• TB Clearance
• Maui County Liquor Card
• Food Safety Certification or ServSafe Certification