Server, Kilter Rooftop

About The Role

Kilter Rooftop at Recess Hotel & Club is seeking enthusiastic, hospitality-driven Servers to join our team. Designed exclusively for hotel guests and club members, Kilter offers elevated dining, craft cocktails, and memorable experiences in a lively rooftop setting.

What You'll Do

• Provide warm, attentive, and personalized service to hotel guests and club members throughout their dining experience
• Develop a thorough knowledge of Kilter's food menu, beverage program, seasonal offerings, and special features
• Guide guests through menu selections and make thoughtful recommendations based on individual preferences
• Accurately enter orders and process transactions using the point-of-sale system
• Deliver food and beverages in accordance with established service standards
• Maintain cleanliness and organization of assigned sections and service areas
• Perform opening, closing, and side work duties as assigned
• Assist with rooftop events, member programming, and special activations as needed
• Build relationships with returning guests and club members through genuine hospitality and personalized service
• Maintain compliance with food safety, sanitation, and alcohol service regulations
• Support a positive and professional team environment while contributing to operational excellence

Qualifications

• Previous serving experience required; upscale restaurant, hotel, club, or hospitality experience preferred
• Strong knowledge of food and beverage service standards
• Wine, beer, and cocktail knowledge preferred
• Passion for hospitality and creating memorable guest experiences
• Excellent communication and interpersonal skills
• Able to multitask and maintain composure in a fast-paced environment
• Strong attention to detail and commitment to quality
• Experience with point-of-sale systems and cash handling procedures preferred
• Able to stand and remain active for extended periods
• Able to carry trays and safely transport food and beverages throughout service
• Able to work comfortably in an outdoor environment and varying weather conditions
• Professional presentation and grooming standards
• Flexible schedule, including evenings, weekends, holidays, and special events as business needs require
• Commitment to teamwork, professionalism, and operational excellence