Roof Top Server

BENEFITS

• Competitive compensation
• Medical, Dental, Vision, Life Insurance, and supplemental benefits
• 401(k) with employer match
• Paid Time Off (PTO)
• Uniforms provided (where applicable)
• Team Member Hotel Discount Program

ESSENTIAL FUNCTIONS

• Greet all guests with professionalism, eye contact, and a warm welcome
• Provide attentive and personalized food and beverage service in the rooftop service area
• Maintain a proactive guest service approach at all times
• Maintain full knowledge of all menu items, specials, and beverage offerings
• Accurately enter orders into the Point-of-Sale (POS) system
• Serve food and beverages according to company and brand standards
• Monitor guest satisfaction and respond promptly to guest needs
• Assist with set-up, cleanliness, and organization of the rooftop service area
• Maintain cleanliness and proper sanitation of assigned service stations
• Restock supplies and maintain operational readiness
• Communicate effectively with management and team members
• Follow all company policies, procedures, and brand service standards
• Perform other duties as assigned by management

QUALIFICATION STANDARDS

• High School Diploma or equivalent preferred
• Prior restaurant, hotel, or food and beverage experience preferred
• Excellent customer service skills required
• Must obtain required alcohol service certification (if applicable) within 30 days of hire
• Strong communication and teamwork skills