Jobs · Management · Texas

Server | In Room Dining (Room Service) Part - Time

Omni Hotels & Resorts · Frisco, TX · 4 mo ago
ManagementFull-time

Responsibilities

  • Maintain regular attendance in compliance with Omni standards.
  • Maintain high standards of personal appearance and grooming.
  • Provide outstanding service to members and guests in a friendly and professional manner.
  • Complete station set-up and breakdown/side-work.
  • Maintain tabletop items and fold napkins according to specified standards.
  • Polish and clean all water glassware in assigned station during each shift.
  • Ensure salt and pepper, sugar caddies are always full.
  • Take food and beverage orders and upsell as often as possible.
  • Bus tables whenever needed due to circumstances.
  • Dust all tables to include table legs.
  • Be pleasant, smile and greet all members and guests, using surnames when obtained.
  • Send orders using MICROS system.
  • Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
  • Alert manager immediately if a member or guest has a suggestion, complaint or issue.
  • Present accurate check to guest and process payment.
  • Maintain cleanliness of the work area.
  • Aid in the orientation and training of new associates.
  • Perform any other duties as assigned by the restaurant manager.

Qualifications

  • Must have unexpired Food Handlers and TABC – or obtain upon hire.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
  • Must be able to work in a fast paced environment and multi task.
  • Prior serving and cash handling experience preferred.
  • Must be able to work flexible shifts including nights, weekends, and holidays.
  • MICROS Experience preferred.

Benefits

The position offers competitive compensation and benefits, including health insurance, retirement plans, and paid time off. For more details, please refer to the employee handbook or contact the HR department.

Schedule

Shifts may vary based on the needs of the resort, including nights, weekends, and holidays.

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