Server (Full Time Seasonal 2026)
Stanmar Inc. · Vineyard Haven, MA · 8 mo ago
ManagementFull-time
Responsibilities
- Taking food and beverage orders
- Retrieving and serving alcoholic and nonalcoholic beverages
- Serving food to guests according to resort specifications
- Courteously and efficiently assisting with restaurant maintenance and cleaning
- Providing the highest levels of service and professionalism
- Maintaining thorough knowledge of food and beverage operations
- Familiarizing oneself with resort services and local attractions
- Greeting guests with enthusiasm and maintaining positive relations
- Anticipating and responding to guests' needs promptly
- Processing payments and balancing cash receipts
- Removing soiled wares and resetting tables
- Communicating with food and beverage staff for guest satisfaction
- Resolving guest complaints and ensuring satisfaction
- Answering phone calls using correct etiquette
- Following checklists and standard operating procedures
- Preparing work area for opening, mid-shift, or closing
- Performing side work during non-busy hours
- Maintaining cleanliness, sanitation, and organization of work areas
- Ensuring professional appearance and knowledge of food & beverage menu items
- Abiding by state liquor regulations and preventing service to minors and intoxicated guests
- Limiting problems and liability related to excessive drinking
- Continuously improving knowledge of food, beverages, and products
- Performing additional supportive tasks as requested
Requirements
- Minimum of three (3) months of experience at a high-end resort, hotel, or private club
- Able to stand, walk, lift, and bend for long periods
- Good interpersonal skills and ability to work in diverse team environments
- Able to work flexible schedules including holidays, weekends, and varied shifts
- Service-minded and positive attitude
- Computer literacy