Server - Full-time

About the role

For more than twenty years, Capital Ale House has been Virginia’s beer authority. Our restaurants feature the best local, national, and international ales and lagers paired with regional fare that makes dining with friends and family a memorable event. We offer competitive pay, advancement opportunities, and a benefits package second to none in the industry. We are passionate about being a workplace that fits you. Whether you’re looking for part-time, full-time, or a career, we’re the place to work. We understand what’s important to you and strive to offer employment that meets your needs.

Responsibilities

• Ability to maintain a positive and professional demeanor while working in a loud, high-volume environment.
• Prepared to conduct weekly cleaning and maintenance duties.
• Prepared and in your workplace at the scheduled time.
• Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
• Answer questions guests have regarding our products or services.
• Comply with all state and federal law regarding serving alcohol.
• Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces.
• Reflects positively on the company and its staff.
• Communicates with all guests in a congenial manner.
• Communicates with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations.
• Ensures the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the Server Training Manual
• Identifies areas of need within the beverage service and dining area and corrects problems.
• Communicates the company’s marketing efforts to the guest.
• Contributes to the overall positive morale of the operation’s staff.
• Assists in the completion of and adherence to the staff training program of trainees in the service area
• Ensures the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company.
• Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company.
• All guests and staff