Server - Fine Dining - Seasonal ( AM)-1

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. The company operates Benchmark Resorts & Hotels, Axiom Hospitality, and PYRAMIDWORKS, with corporate offices in Boston, The Woodlands (Texas), and London.

About Our Property – The Hotel Roanoke & Conference Center is a historic Tudor‑style hotel in Roanoke, Virginia, built in 1882 and listed on the National Register of Historic Places. It features 329 guest rooms and suites, over 63,000 sq ft of flexible event space, state‑of‑the‑art audiovisual equipment, and full dining options.

About the Role

The Seasonal Fine Dining Server will join the award‑winning Regency Room team, delivering exceptional service in a fast‑paced fine‑dining environment. The role focuses on creating memorable guest experiences through attentive service, menu knowledge, and genuine hospitality.

Essential Responsibilities

• Welcome and seat guests with warmth and professionalism.
• Take food and beverage orders accurately and efficiently.
• Explain menu offerings and provide thoughtful recommendations.
• Serve food and beverages in a timely and organized manner.
• Anticipate guest needs and provide personalized service throughout the meal.
• Maintain guest satisfaction through attentive follow‑up and prompt response to requests.
• Collaborate with culinary and support teams to ensure accurate and timely service.
• Process guest payments accurately and responsibly.
• Set, clear, and reset tables according to fine‑dining standards.
• Maintain a clean, organized, and professional work environment.

Requirements

• Previous full‑service restaurant experience required.
• Fine‑dining experience preferred.
• Strong guest service and interpersonal skills.
• Excellent verbal communication skills.
• Ability to multitask and remain composed in a fast‑paced environment.
• Strong attention to detail and commitment to service excellence.
• Ability to work effectively as part of a team.
• Availability to work evenings, weekends, and holidays.

Schedule

• Shift starts at 5:45 am – 3 pm (if covering lunch with closing duties).
• Seasonal part‑time position with immediate start; expected to continue through January 9 2027.
• Evening, weekend, and holiday availability required due to peak business periods.

Compensation

$2.80 per hour (as listed in the posting).