Server - Bilingual Preferred

About the role

Server Reports to: Management Team: GM, AGM, Hospitality Manager, and Floor Manager. Summary: Sells and serves food and beverages in an efficient, professional manner according to restaurant standards by performing the following duties.

Responsibilities

• Completes all assigned opening/closing side work to prepare the dining room, bar, kitchen and service stations for efficient operation during meal periods.
• Cleans and organizes assigned stations in the dining room and bar prior to mealtime rush.
• Greets and welcomes guests in a professional way.
• Presents menus and provides detailed information when asked (e.g. about portions, ingredients and potential food allergies)
• Applies knowledge of full menu and other restaurant information such as restaurant hours, table numbers and payment options.
• Uses suggestive selling techniques to offer food specials, menu items, daily desserts and other types of promotions.
• Checks dishes and kitchenware for cleanliness.
• Serves customers in a professional manner as per training guidelines.
• Maintains service areas such as the kitchen, dining room, bar and service stations during the entire shift.
• Cross-serves and/or assists team members on an as-needed basis.
• Carries service trays in and out of kitchen, bar and dining room.
• Provides excellent customer service to guests.
• Receives customer payments, completes guest check transactions and tenders proper change to customers.
• Thanks, and invites guests back.