Server

Position Summary

Under the supervision of the Dining Room Manager or Assistant Dining Room Manager, is responsible for providing high quality, friendly service, sets places at dining tables, takes orders, serves food and drinks, and answers inquiries about menus.

Major Duties

• Greets residents and guests in a friendly manner within two minutes of being seated.
• Answers questions about food and drinks including their ingredients, preparation and accompanying items.
• Collects food and drink orders, confirms and repeats order for clarification.
• Attends to residents' needs when delivering food and checks to ensure guest satisfaction.
• Maintains table appearance by pre-bussing, checking drink levels, removing clutter and providing extra napkins if necessary.
• Gives a warm and pleasant farewell to guests.
• Keeps station clean, sets up and takes down station appropriately.
• Polishes glassware and silverware and ensures all service work pre-set and delivered to tables are clean and sanitary.
• Keeps the Food Service Management Team promptly and fully informed of all problems or unusual matters of significance.
• May also perform work as a Busser and/or Food Runner.
• Perform other duties as assigned.

Requirements

• Has knowledge of Maricopa County food regulations and sanitation requirements.
• Is organized, able to multi-task, think creatively and adapt to different situations.
• Must be able to complete training on computer and/or other devices.
• Maintain competency in the position and knowledge of trade/industry advances and new technologies.
• Must be able to effectively communicate in English with all levels of staff, residents, and guests.

Qualifications

• Preferably has a high school diploma or GED equivalent.
• Preferably has experience working in a formal dining environment.
• Obtains a Maricopa County food handler's card within 30 days of employment.
• If applicable, has a Certificate of Completion for memory care services training or obtains within 30 days of hire and complies with annual certification requirements.

Physical & Cognitive Requirements

• Is able to carry/lift/push/pull up to 30 pounds.
• May need to operate a fire extinguisher.
• Is able to assist in evacuation procedures.
• Physical: kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, standing/stationary position, bending, reaching forward and above shoulder level, pulling, pushing, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting), twisting, stooping.
• Cognitive: written and oral communication, work under time constraints, concentrate amid distractions, math/calculations, ensure accuracy of details, remember names and details, problem solve, work rapidly, examine/observe details, work within minimal errors, reason (make sense of things).
• Environmental: inside, outside, odors, working with others, working around others.

Schedule

Part Time / Weekdays & Weekends Vary / 3:30pm-7:00pm or 3:30pm-8:30pm. May work longer shifts on the weekends.

Pay

Starting at $16.25 an hour. This is a non-tipping community.

Benefits

• Medical, dental, and vision benefits start the first day after the month you're hired (Full-time only).
• Employee Assistance Program (EAP) – Access to mental health support, legal counseling, financial coaching, and more through Talkspace and other resources.
• Choice of Two Affordable Medical Plans – Starting as low as $82/paycheck for employee-only coverage (Full-time only).
• On-Campus Medical Providers – Convenient healthcare options right at your workplace.
• Six Annual Paid Holidays.
• Generous Paid Time Off (PTO) – Start accruing PTO from day one, with up to 3 weeks in your first year (Full-time only).
• Cash in Unused PTO Hours – Convert unused PTO into cash (limits and details apply).
• Volunteer Time Off (VTO) – Get 4 hours of paid VTO annually to give back to your community, without using your PTO.
• Referral Bonus – Earn up to $600 for each friend you refer who gets hired – and there's no limit to how many people you can refer.
• Tuition Reimbursement – Receive up to $5,000 annually in tuition reimbursement to support your educational goals.
• Career Growth Opportunities – We promote from within. Last year, we proudly promoted over 30 employees.
• FREE Fitness Center Access – Stay healthy with on-site gym facilities or enjoy gym reimbursement up to $200 annually.
• Annual Shoe Reimbursement – Get up to $40 annually for work shoes.
• Uniform & Reimbursement – Uniforms provided or reimbursed for many positions.
• Covered Parking – Convenient parking at no extra cost.
• Employee Meal Discount – Enjoy 20% off meals while at work.
• Exclusive Employee Discount Program – Save big on travel, electronics, entertainment, and more.
• Retirement Plan with Matching – Save for the future with a retirement plan offering 4%-10% matching contributions.

Location

Royal Oaks Retirement Community, 10015 W. Royal Oak Road, Sun City, AZ 85351. Cross streets are 99th and Grand Avenue.