Server

About the Role

The Restaurant Captain is essential in leading dinner service, serving as the liaison between the kitchen and the dining room while ensuring a smooth and exceptional guest experience. This individual is expected to conduct service with professionalism, uphold Forbes Five-Star and Michelin-level standards, and inspire their teammates to focus on excellence in every detail.

The work schedule is Thursday - Sunday (3:00 PM - 11:30 PM or closing). This position requires weekend availability and the ability to work late nights. Based at our JUSTIN Estate: 11680 Chimney Rock Road, Paso Robles, CA 93446.

Responsibilities

• Guide service flow, support real-time decision-making, and ensure all guest interactions reflect the graciousness, thoughtfulness, and precision of The Restaurant at JUSTIN
• Provide an excellent customer experience to uphold Forbes 5-star services/standards and follow all company and safety procedures and policies
• Assist with dining room setup, including linens, glassware, silverware, tabletop details, and equipment such as fans or heaters
• Manage beverage service and taste, open, and pour wines; serve and describe wines in accordance with the Court of Master Sommeliers
• Deliver and clear food courses in coordination with Forbes 5-Star Service standards
• Speak about food with accuracy, ease, and elegance, avoiding slang
• Provide knowledgeable, graceful, and attentive service with natural timing and a warm approach
• Oversee table maintenance through delegation or direct action
• Maintain clean and organized service stations and side work areas throughout the shift
• Maintain the cleanliness of all interior and exterior guest areas
• Reset and flip tables with speed and attention to detail
• Anticipate and respond promptly to guest needs and requests
• Communicate special table needs and guest requests to the kitchen
• Break down and close the dining room post-service, including polishing, organizing, and restocking service tools and equipment
• Maintain a clean, well-kept uniform and a natural, professional appearance
• Participate and ensure compliance with all opening and closing duties as determined and published by the Restaurant Manager or Executive Chef
• Keep up to date on new JUSTIN releases as well as viticulture and winemaking techniques

Requirements

• 5+ years of experience in fine-dining serving at restaurants (Forbes 5-star or Michelin restaurants)
• Expert-level knowledge of fine dining service, strong wine and menu fluency, confident leadership and delegation skills, and the ability to deliver gracious, detail-driven hospitality with precision, professionalism, and composure
• Food Handler’s Card
• Clear and calm verbal communication
• Strong work ethic, willingness to learn, solution-oriented mindset, and attention to detail
• Ability to work quickly in a high-paced, physically and mentally demanding environment
• Proficiency in reservation management systems (e.g., Tock), and polished guest service execution
• Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays
• Must be able to communicate verbally and in writing in English
• Must comply with all uniform and grooming standards, including wearing an approved, clean, and well-maintained uniform and maintaining a neat, professional appearance and cleanliness about their person
• High School Diploma or GED required

Pay

Pay Rate: $22.00 - $25.00 per hour. Final compensation will be dependent upon skills & experience.

Benefits

• Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility
• 24/7 online physician consultations
• Virtual mental health resources and life coaching
• Engaging employee community groups
• Cash rewards for healthy habits and fitness reimbursements
• Library of on-demand fitness videos
• Career advancement opportunities with clear paths for career progression and internal mobility across diverse brands and business units
• Focused learning and development, including People Manager and leadership training, webinars, and eLearning courses
• Company-wide mentorship program
• Continuous improvement training
• Wonderful Giving: Allocate company-provided funds to up to three charities of your choice
• Wonderful Neighbor: Participate in group service projects within local communities