Server

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar, and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. The Cooper's Hawk Wine Club is one of the largest in the world, offering top-notch award-winning wines along with exclusive membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members. Now, with Piccolo Buco by Cooper’s Hawk, we’re also bringing the vibrant flavors of Rome. Together, we’re creating a lifestyle brand like no other.

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Wine Tastings for Two
• Medical, Dental, Vision, and Telehealth
• 401k with Company Match
• Paid Time Off and Flexible Schedules
• Early Pay Access
• Wellness and Mental Health Support
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards, Milestone Recognition, and Referral Bonuses

Responsibilities

• Show Up Ready: Come prepared, stay sharp, and start strong. Arrive on time in proper uniform, know the menu, wine list, and steps of service, use the POS system accurately, and handle payments. Understand the benefits of Cooper’s Hawk Wine Club and follow departmental checklists for opening, mid-shift, or closing.
• Own What You See: Take responsibility and jump in where needed. Serve food and drinks with speed and care, follow legal guidelines for alcohol service, and take initiative to solve problems and support the guest experience.
• Stay in Sync: Communicate often and move with your team. Anticipate the needs of guests and fellow team members, communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers, and help the team stay coordinated.
• Make It Personal: Be genuine and listen well. Welcome every guest with warmth, use guests' names, celebrate milestones, answer questions, and make recommendations. Use your Wine Club knowledge to educate guests on its perks and invite them to join.
• Add a Touch: Go beyond the expected to create memorable moments. Find small ways to delight guests, share the story of our Wine Club, introduce wine tastings, and let your personality shine.

Requirements

• At least 21 years of age and six months of server experience
• Experience in full service or upscale casual dining preferred
• Comfort speaking about food, wine, and our Wine Club program
• A passion for hospitality and working as part of a team
• Ability to multitask and stay calm in a fast-paced setting
• Ability to lift 40 pounds and work on your feet up to 10 hours
• Must be able to read, write, and understand English
• Flexible availability, including weekends and some holidays