Server Assistant Food Runner

Job Description

Job Summary

Aid food servers in bussing and re-setting of tables in assigned stations, alongside ongoing dining room and restroom cleanliness and maintenance. May also assist in refilling non-alcoholic beverages, serving bread/chips, or other specified food products.

• Complete all designated cleaning/stocking/maintenance duties according to established timelines.
• Assist servers in bussing and re-setting of tables in assigned stations.
• Maintain assigned areas of responsibility during service periods, such as restrooms, restaurant entrances, service stations, building exteriors, etc.
• Perform pre-shift, running shift, and post-shift setup, preparation, cleaning, and stocking as directed by management and in compliance with established company standards.
• Collaborate with other Bus People/Team Members as needed.
• Have a thorough understanding of the restaurant, including its hours of operation, menu items, and guest policies.
• Engage guests upon departure and encourage them to return.
• Ensure a respectful and safe environment for all guests and employees.
• Complete assigned weekly cleaning projects.
• Preserve the professional image of the restaurant, including maintaining cleanliness, proper attire, and appearance standards.
• Contribute to other job duties as directed by the Manager.

Key Competencies/Characteristics

• Friendly and pleasant.
• Confident, positive, and enthusiastic in leading a team.
• Capable of remaining calm and composed under pressure.
• Strong dedication to serving guests.
• Reliable and trustworthy.
• Willing to go above and beyond for guests.
• Genuinely warm and polite.
• Keeps a neat and professional appearance.

Physical Requirements

• Able to lift and carry up to 50 pounds continuously throughout the shift.
• Ability to perform tasks that involve bending, twisting the upper body, grasping, and handling small, heavy objects like plates, silverware, and glasses.
• Must be able to communicate clearly and listen attentively to guests and employees.
• Must comply with relevant health and safety regulations.

Required Experience

• Minimum 6 months of experience working in a full-service restaurant concept, preferably in a busperson role.
• Experience as a busperson in a full-service restaurant for at least 6 months to 1 year.

Additional Information

• Must comprehend the chemicals used in the work environment.
• Team members are expected to work collaboratively with minimal supervision while interacting effectively with other team members.

Benefits

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development