Jobs · Manufacturing · Michigan

Server Assistant - Big E's Sports Grill Downtown GR

Suburban Inns · Grand Rapids, MI · 3 wk ago
On-siteManufacturing$16/hrFull-time

Shifts

  • Shifts: 2nd, full-time

Wage

  • Starting at $16/hour based on experience

Benefits

  • Hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Flexible schedules
  • Holiday Pay
  • 8 hours of paid volunteer time per year
  • Floating Holiday
  • Advancement and professional growth opportunities
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Essential Functions

  • Greet all guests in a friendly, positive manner.
  • Ask questions of guests and make personal connections to make them feel they are welcome and valued.
  • Welcome each guest as they enter, and thank them as they leave, holding the door as often as possible.
  • Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables.
  • Assist with table service, including:
    • Filling empty beverages;
    • Clearing dishes from tables;
    • Fetching and delivering items from tables;
    • Pre-bus, clear tables, and wipe them down;
    • Wipe down menus;
    • Answer phone calls, take reservations, and run to-go orders;
  • Check to make sure restrooms are presentable, stock/clean as needed.
  • Make sure that Server Assistant stand is always stocked (crayons, kid menus, menus, etc.).
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management

Position Requirements

  • Minimum Knowledge: Requires ability to interpret / extract information and/or perform arithmetic functions. Good communication skills
  • Formal Education and Job-Related Experience: None
  • Licenses, Registrations, and/or Certifications Required: None

Work Schedule

  • Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments.
  • Schedule varies according to business demands and needs

Required Travel

  • Position does not require travel to other Suburban Inns properties or client locations.
  • Work is completed on the property.

Uniform and Appearance Guidelines

  • Uniform: Uniform shirt and nametag will be provided.
  • Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications.
  • Pants need to be either black slacks or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip.
  • Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management.
  • Tattoos that are deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times.

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