Server Assistant - Big E's Sports Grill Downtown GR
Suburban Inns · Grand Rapids, MI · 3 wk ago
On-siteManufacturing$16/hrFull-time
Shifts
- Shifts: 2nd, full-time
Wage
- Starting at $16/hour based on experience
Benefits
- Hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full time Team Members
- Flexible schedules
- Holiday Pay
- 8 hours of paid volunteer time per year
- Floating Holiday
- Advancement and professional growth opportunities
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
Essential Functions
- Greet all guests in a friendly, positive manner.
- Ask questions of guests and make personal connections to make them feel they are welcome and valued.
- Welcome each guest as they enter, and thank them as they leave, holding the door as often as possible.
- Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables.
- Assist with table service, including:
- Filling empty beverages;
- Clearing dishes from tables;
- Fetching and delivering items from tables;
- Pre-bus, clear tables, and wipe them down;
- Wipe down menus;
- Answer phone calls, take reservations, and run to-go orders;
- Check to make sure restrooms are presentable, stock/clean as needed.
- Make sure that Server Assistant stand is always stocked (crayons, kid menus, menus, etc.).
- Exhibit regular and recurrent attendance records
- Other duties as requested by management
Position Requirements
- Minimum Knowledge: Requires ability to interpret / extract information and/or perform arithmetic functions. Good communication skills
- Formal Education and Job-Related Experience: None
- Licenses, Registrations, and/or Certifications Required: None
Work Schedule
- Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments.
- Schedule varies according to business demands and needs
Required Travel
- Position does not require travel to other Suburban Inns properties or client locations.
- Work is completed on the property.
Uniform and Appearance Guidelines
- Uniform: Uniform shirt and nametag will be provided.
- Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications.
- Pants need to be either black slacks or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip.
- Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management.
- Tattoos that are deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times.