Server - Big E's Sports Grill Downtown GR

About the role

Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries!

Responsibilities

• Greet all guests in a friendly, positive manner.
• Ask questions of guests and make personal connections to make them feel they are welcome and valued.
• Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor).
• Obtain orders from guests ensuring accuracy while following Big E’s steps of service.
• Ensure all guests requesting alcohol have proper ID and are over 21 years of age.
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons according to TIPS training.
• Verify accuracy of the bill, and present to the guest.
• Handle all cash and credit card charges according to standard operating procedures.
• Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions.
• Complete assigned shift duties.
• Pre-bus tables.
• Run food and help others when able.
• Complete closing shift work.
• Set up and break down patio daily in season.
• Follow all Suburban Inns Processes.
• Exhibit regular and recurrent attendance records.
• Perform additional and/or different responsibilities from those set forth above as needed.

Requirements

• Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skills.
• Formal Education and Job-Related Experience: None.
• Licenses, Registrations, and/or Certifications Required: TIPS or ServSafe Alcohol Certification (May be completed upon hire).

Qualifications

• License, Registration, and/or Certification Required: TIPS or ServSafe Alcohol Certification (May be completed upon hire).

Skills

• Ability to interpret/extract information and/or perform arithmetic functions.
• Good communication skills.
• TIPS or ServSafe Alcohol Certification (May be completed upon hire).

Benefits

• Hotel and restaurant discounts.
• Earned Paid Time Off for ALL Team Members.
• Insurance (health, vision, dental, life) for full time Team Members.
• Flexible schedules.
• Holiday Pay.
• Advancement and professional growth opportunities.
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA.
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations).

Pay

Starting at $5.49/hour based on experience, plus tips.

Schedule

Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs.