Server Assistant

About the role

The h.wood Group is a Los Angeles-based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world’s best restaurants, nightlife, and events.

Responsibilities

• Works with a sense of urgency to anticipate the needs of customers and other team members.
• Assists servers with food & beverage service to ensure guest satisfaction.
• Maintains cleanliness of stations with necessary equipment including silverware, linen, condiments, and bottled beverages.
• Wipes down booths and chairs, moves tables and chairs, and cleans floors as necessary.
• Responsible for keeping the back of the restaurant clean and organized.
• Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies.
• Communicates with management, and all other service staff regarding all customer needs, comments, or incidents.
• Cleans all spills immediately and notifies other staff members about potential hazards.
• Ensures compliance with all health and safety regulations.
• Performs all opening and closing duties as assigned.

Requirements

• A valid CA Certified Food Handlers card is required.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Previous relevant experience in a high-end, high-volume restaurant is preferred.
• Must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs.
• Must have excellent time management skills.
• Must be able to maintain a professional demeanor in a fast-paced environment.
• Must be reliable, responsible, and trustworthy.
• Must have high energy, great communication skills, and able to work as part of a team.
• Must have attention to detail and willingness to deliver exceptional customer service.