Server Assistant

About the role

Ascent Hospitality seeks a Dining Room Assistant to join its team. This role focuses on building memorable experiences for both guests and team members, emphasizing service excellence and teamwork.

Responsibilities

• Support Food & Beverage Operations: Assist servers and kitchen staff to create a smooth and memorable dining experience.
• Table Setup and Maintenance: Set and reset tables, clean them after guests leave, and ensure all items are clean and properly arranged.
• Food and Drink Service: Help deliver food and beverages to guests, refill water glasses, and respond to guest requests.
• Maintain Cleanliness: Clean work areas, dining spaces, and service stations; handle spills and ensure floors and chairs are tidy.
• Replenish Supplies: Restock items like utensils, napkins, condiments, and beverages at service stations.
• Physical Tasks: Lift, carry, push, and pull objects (up to 25 lbs without assistance, 50 lbs with assistance); bend, twist, reach, and stand or walk for extended periods.
• Follow Safety and Quality Standards: Adhere to health and safety protocols, company policies, and maintain a professional appearance.
• Communicate Effectively: Read and verify menu information, interact with guests and team members professionally.
• Adaptability: Perform other reasonable job duties as requested to support the team and ensure guest satisfaction.
• Service Support Tasks: Bussing tables, resetting, refilling, restocking.
• Safety and Sanitation Compliance: Especially in food handling.
• Guest Interaction: Greeting, responding to requests, ensuring satisfaction.

Qualifications

• Education and Experience: High school diploma or G.E.D. equivalent. Previous Food and Beverage Experience preferred.
• Physical Requirements: Routinely required to bend, stoop, stand, walk. Able to carry, lift and move objects weighing 50 pounds or less. Able to stand for long periods of time.