Server Acquisition Specialist

Territory Ownership

• Sourcing and Qualification
• Own the end-to-end acquisition process for your assigned territory.
• Build and maintain a steady pipeline of qualified independent contractors.
• Identify, target, and engage prospective contractors through outbound efforts: direct outreach, industry networks and associations, and online platforms and social media.
• Qualify and vet candidates for fit based on experience level, regional knowledge, and industry standards.
• Negotiate and set custom rates with contractors.
• Stay current on regional market dynamics, competitor activity, and the operating nuances of different markets.
• Re-engage with contractors who have left the platform to bring them back.

Cross-Territory Recruiting Support

• Support other Server Acquisition Specialists in high-need markets when needed.
• Help close urgent territory gaps that affect the customer experience.

Inbound & Relationship Management

• Manage a high volume of inbound calls and messages from current and prospective contractors, responding promptly and professionally.
• Serve as a responsive, trusted point of contact while holding firm when needed.

New-to-Proof Activation

• Conduct structured outreach to newly activated contractors.
• Gather and organize feedback on barriers to early engagement.
• Help new contractors work through obstacles so they can use the platform successfully.

Data Analysis and Reporting

• Use business intelligence tools (such as Omni) to monitor acquisition metrics and pinpoint locations to target recruiting, building your own dashboards as needed.
• Track the metrics you own for your territory — including Server Acquisition Cost and the share of jobs that convert to assigned work — and monitor supporting metrics such as coverage, take rate, and time-to-assign.
• Report regularly to management on acquisition efforts, challenges, and wins, with actionable insights that drive continuous improvement.

Qualifications

• 2+ years of previous experience in customer-facing role, such as a sales, operations, recruiting, or acquisition role, ideally in a fast-paced, high-growth environment.
• Genuinely enjoys being on the phone, comfortable spending much of the day making and taking calls.
• Excellent communication and interpersonal skills, with a knack for building rapport and motivating others.
• Confidence making tough decisions and delivering a firm "no" when needed, balancing great customer service with the discipline to hold the line.
• An analytical mindset, able to interpret data, spot trends, and make data-driven decisions.
• Ability to manage your own pipeline and hit weekly outbound and qualification targets without daily check-ins.

Role & Benefit Details

Full-time, salaried position
Compensation: $55,000-$65,000 based on experience.
Eligible to participate in company bonus plan.
Medical, dental, vision, disability, and 401k available.
Flexible time off and paid holidays.
Two work-from-home days per month.
Equipment provided.
On-site, in-office position located in the Detroit, MI area.

E-Verify

This company participates in E-Verify, for more information view the Participation and Right to Work Posters.