SEO Account Director

About the role

You'll own a portfolio of client accounts - some directly, most through a team of SEO managers and specialists you lead. Your job is to make sure every account has a sharp strategy and is trending toward its goals, to develop your team into stronger strategists and client leaders, and to help grow JDM's SEO practice through pitches, audits, and thought leadership.

Responsibilities

• Own the results of your directly managed accounts and every account on your team
• Deploy advanced SEO strategies across the portfolio - video SEO, structured data optimization, off-page partnership development, and content marketing strategy
• Set strategic direction and prioritize across the portfolio, adjusting as client goals and the search landscape shift
• Maintain strong, trusted relationships with clients on directly managed and team accounts
• Serve as the senior escalation point when accounts hit turbulence, resolving issues before they threaten the relationship
• Connect SEO performance to the business outcomes each client actually cares about
• Lead, coach, and retain a team of SEO professionals
• Develop team members toward stronger strategic thinking and client management, not just task execution
• Bring credible, compelling SEO perspective to pitches, audits, and onboarding
• Avoid algorithm changes and industry shifts, and turn new knowledge into repeatable approaches the whole team can use
• Contribute to JDM's marketing presence and thought leadership

Requirements

• Deep, hands-on SEO expertise - typically 8–10+ years - spanning technical, content, and off-page strategy
• Several years leading and developing a team, with people who'd say they grew because of you
• A strong track record owning senior client relationships in digital marketing
• Clear, concise, timely communication, written and verbal
• Strong people skills, including active listening with empathy
• An analytical mindset — the ability to look at account and team data and form a clear point of view on what to do next

Qualifications

• Based in the US (this role is remote, but we're only hiring within the US)
• Bonus points for: content marketing or professional writing experience; a mix of in-house and agency backgrounds; experience with adjacent channels (paid, CRO, organic social, email); prior remote work; and genuine curiosity about where search is headed

Skills

• Hands-on SEO expertise
• Team leadership and development
• Client relationship management
• Strategic planning and implementation
• Communication and interpersonal skills
• Data analysis and decision-making

Benefits

• Medical, Dental, & Vision Insurance
• HSA, FSA, and dependent care FSA
• 401k with company matching
• Flexible working hours
• Yearly professional development stipend
• Flexible PTO
• Monthly WFH stipend
• Company-provided laptop
• Equipment stipend to build out your home office
• Parental leave - 12 weeks (3 weeks paid, 9 weeks unpaid)
• 529 College Savings Plan
• Fun surprises on your birthday and workiversary!