Senior Workplace Experience Specialist

About the role

Zscaler is an AI-forward enterprise dedicated to accelerating digital transformation. We protect our customers from cyberattacks and data loss by securing connections anywhere. We seek innovators who use AI to enhance their impact and thrive in an environment of trust and transparency.

Responsibilities

• Oversee daily workspace operations, including mailroom, security, janitorial services, food and beverage programs, parking, and site amenities
• Align physical workplace layouts and workflows with organizational needs using modern space management practices
• Develop and execute strategic workplace projects and initiatives aligned with both local and global organizational goals
• Possess cross-functional collaboration with the People Team and key stakeholders to organize activities and events that drive employee engagement
• Maintain and optimize site workflows to ensure a seamless on-site experience for employees and external guests

Requirements

• Demonstrated curiosity and active exploration of AI tools, integrating new technologies to enhance daily workflows and solve problems
• On-site availability in San Jose, CA (Monday through Friday) with experience in a workplace role, including site lead experience
• Expertise in vendor administration, change management, and establishing operational workflows
• Proven project management skills with experience overseeing complex workplace initiatives from conception to completion with minimal supervision
• Experience supporting space planning and allocation, including analyzing desk density and utilization metrics to optimize physical layouts
• Evaluate facilities systems and leverage facility data dashboards to monitor space performance and drive continuous operational improvements

Qualifications

• Demonstrated expertise in vendor administration, change management, and establishing operational workflows
• Proven experience collaborating with P&C Strategy Operations to manage headcount projections and dynamic seat envelopes
• Strong track record of leveraging cross-functional relationships to execute multi-departmental culture and workplace initiatives

Skills

• Demonstrated curiosity and active exploration of AI tools, integrating new technologies to enhance daily workflows and solve problems
• On-site availability in San Jose, CA (Monday through Friday) with experience in a workplace role, including site lead experience
• Expertise in vendor administration, change management, and establishing operational workflows
• Proven project management skills with experience overseeing complex workplace initiatives from conception to completion with minimal supervision
• Experience supporting space planning and allocation, including analyzing desk density and utilization metrics to optimize physical layouts
• Evaluate facilities systems and leverage facility data dashboards to monitor space performance and drive continuous operational improvements

Benefits

• Varying health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retailer options
• In-office perks