Senior Workforce Specialist

About the role

Workforce Planning is essential for ensuring that the right number of qualified staff are available at the right time to successfully execute our trials, ensuring trials are conducted efficiently, ethically, and in compliance with regulatory standards. As a member of the Workforce Planning team, you will develop and execute workforce strategies that ensure optimal staffing levels and resource allocation.

Responsibilities

• Maintenance of Workforce Planning systems such as email inbox, SharePoint, and database.
• Triage point for the Workforce Planning team communication, reporting, actions, and escalations.
• Provide administrative support to the Workforce Planning team.
• Coordinate company CVs and experience database. Work with Line Managers (LMs) to ensure CVs are available, up to date, and audit ready. May provide training for key stakeholders on the CV process.
• Understand the responsibilities of Novotech as a service provider in the CRO industry and ensure all communications with key stakeholders present a positive professional image of the company.
• Workforce Forecasting & Planning: Analyze available data and business projections to forecast resourcing requirements for assigned teams. Develop short, medium, and long-term workforce plans. Predict and plan for project demands or clinical trial timelines.
• Scheduling & Roster Management: Create efficient staff rosters based on availability, skills, and business needs. Monitor real-time staffing levels and adjust schedules as required.
• Reporting & Analysis: Track business key performance indicators (KPIs) e.g., utilization. Provide actionable insights and workforce reports to management. Identify staffing gaps, bottlenecks, and recommend solutions.
• Collaboration: Participate in strategic meetings and provide staffing input for projects or trials. Assist in resource planning for onboarding, training, or ramp-up periods.
• Compliance & Systems: Maintain workforce planning tools and systems.
• Strategic Workforce Planning: Lead the development and implementation of long-term workforce planning strategies aligned with business objectives. Conduct in-depth capacity modeling and demand forecasting for current and future business needs. Partner with business leaders to assess future talent gaps and develop action plans (e.g., recruitment, training, succession).
• Data Analytics & Reporting: Analyze workforce trends, headcount data, and labor market insights to inform decisions. Build dashboards and reports to track workforce KPIs (e.g., productivity, attrition, skills gaps). Identify workforce risks and opportunities and present data-backed recommendations to leadership.
• Organizational Design & Scenario Planning: Support organizational restructuring, new program launches, or global expansion with data-informed staffing plans. Conduct "what-if" analysis to evaluate impacts of business decisions on workforce needs.
• Stakeholder Engagement: Collaborate with HR, Finance, and Operations to align staffing budgets and resourcing strategies. Act as a strategic advisor to senior management on workforce-related matters. Lead or mentor junior workforce planning team members.
• Technology & Process Improvement: Champion the use of workforce planning tools, systems, and automation. Improve planning processes through best practices and innovation.

Requirements

• Bachelor's degree in business administration, Life Sciences, HR, or a related field.
• 4 - 6 years of experience in workforce planning, scheduling, or operations analysis.
• Intermediate skills in Microsoft Excel; familiarity with Workforce Planning tools.
• Strong communication and negotiation skills.
• Ability to handle confidential information with professionalism.
• Excellent attention to detail and prioritization skills.
• Ability to work independently and adapt to change.
• Good problem-solving skills and the ability to work under pressure with multiple priorities.
• Experience in the clinical trials industry would be advantageous.

Benefits

• Flexible working options.
• Paid parental leave for both parents.
• Flexible leave entitlements.
• Wellness programs.
• Ongoing development programs.

Pay

Salary Band: $90,000 - $115,000. Salary offered will be based on the candidate's experience level.