Senior Workforce Management Developer - UKG

Responsibilities

• Designs, develops, tests, and maintains integrations between UKG platforms and internal/external systems.
• Buils and supports APIs, flat-file integrations, scheduled data flows, and custom connectors.
• Ensures scalability, reliability, and accuracy of data transfers.
• Works with HR, Payroll, IT, and business partners to gather requirements.
• Translates functional needs into technical specifications, mapping documents, and workflows.
• Documents all integration designs and data flow diagrams.
• Collaborates with UKG support, third-party vendors, and internal teams.
• Troubleshoots and resolves system or vendor-related data flow issues.
• Ensures integrations follow UKG best practices.
• Maintains daily operations and monitoring of integration performance, logs, and error queues.
• Provides issue resolution, root-cause analysis, and long-term remediation.
• Ensures compliance with data governance and audit requirements.
• Identifies opportunities for automation, optimization, and modernization.
• Recommends process improvements aligned with organizational strategy.

Requirements

• Bachelor's Degree: Computer and Information Science or a related field.
• Minimum of 5-7 years of experience in and support within a healthcare environment.
• Dell Boomi certification is required.
• Ability to communicate complex technical details clearly to both technical and non-technical audiences.
• Strong collaboration skills with internal stakeholders and external vendors.
• Ability to analyze, troubleshoot, and resolve integration failures and performance issues.
• Ability to develop solutions for problems where existing precedents may not exist.
• Ability to document technical solutions, mappings, workflows, and integration specifications.
• Knowledge of integration technologies, including REST/SOAP APIs, web services, SQL, SFTP, middleware, and ETL tools.
• Strong understanding of UKG data models, connectors, imports/exports, Dell Boomi, and UKG API frameworks.
• Familiarity with Agile methodologies, DevOps concepts, and modern SDLC practices.
• Knowledge of information security principles related to data integration and secure data transfers.
• Strong verbal and written communication skills.
• Knowledge of risk mitigation practices related to system integrations.

Qualifications

• Experience leading major ERP upgrades, implementations, or transformation initiatives.
• Strong design-thinking, creative problem-solving, and strategic-roadmap development skills.
• Highly effective collaborator with demonstrated success driving people, process, and technology change.
• Subject matter expert in Workday, UKG, ServiceNow or other ERP technologies.