Senior Workers Compensation Claims Assistant

Essential Duties And Responsibilities

• Assist with prioritizing and managing multiple projects, reporting deliverables, and ongoing program responsibilities while meeting established deadlines and service expectations.
• Assist in developing and maintaining client-facing reports, presentations, and supporting materials, and respond to requests for claims, risk management, and program information.
• Aid in departmental financial administration, including invoice processing, budget tracking, procurement activities, and expenditure monitoring.
• Cook up communications and activities with vendors, consultants, medical providers, and service partners while maintaining related records and documentation.
• Cook up annual and periodic projects, including audits, experience modification reviews, renewals, reporting packages, and process improvement initiatives.
• Aid in preparing, analyzing, and distributing recurring reports, dashboards, and presentations using reporting tools, databases, spreadsheets, and Power BI.
• Aid in compiling, validating, and maintaining claims, operational, and risk management data to ensure accuracy and support business decision-making.
• Support client and internal risk management initiatives through program coordination, stakeholder communication, meeting management, and follow-up activities.
• Aid in administering medical provider, loss control, and risk management programs, including onboarding, clinic assignments, claims kit distribution, and corrective action tracking.
• Cook up workers’ compensation claims administration activities, including claim reporting, documentation management, incident tracking, and record maintenance.

Qualifications

• Associate's Degree or equivalent combination of education and experience
• Bachelor's Degree
• Three (3) or more years of workers’ compensation, claims administration, insurance operations, risk management, or related experience
• Experience coordinating multiple projects, reports, and operational processes
• Property & Casualty (P&C) License

Skills

• Good verbal and written communication skills
• Strong organization and project coordination skills
• Advanced proficiency in Microsoft Office Suite
• Excellent attention to detail and data accuracy
• Knowledge of Power BI, including the ability to maintain reports, validate data, refresh datasets, and generate standard dashboards and trend reports
• Knowledge of workers' compensation claims processes and terminology
• Ability to analyze data, identify trends, and prepare routine reports

Benefits

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.