Senior Wireless Sales Expert - Duluth, MN

About the role

At Consumer Cellular, we're redefining retail by putting people first. You'll join a team dedicated to making every guest feel welcome and supported, turning first-time visitors into lifelong customers.

Responsibilities

• Create a welcoming, comfortable store environment
• Deliver exceptional customer service with professionalism, positivity, and strong sales behaviors
• Connect with guests through active listening and thoughtful questions, guiding conversations toward solutions that meet their needs
• Sell devices, plans, and services confidently, meeting or exceeding individual performance goals
• Operate a POS system with strong attention to transaction accuracy
• Support the store's operations by opening and closing responsibilities, ensuring the store is secure, organized, and ready to serve guests

Requirements

• High school diploma
• 1-2 years of retail keyholder experience preferred, in a consultative, customer-focused environment (Wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel, and PowerPoint)
• Flexible availability, including evenings and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Qualifications

• High school diploma is required
• 1-2 years of retail keyholder experience preferred, in a consultative, customer-focused environment (Wireless sales experience preferred)
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel, and PowerPoint)
• Flexible availability, including evenings and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Skills

• Customer service skills
• Product knowledge
• Positivity and professionalism
• Ability to meet or exceed sales goals

Benefits

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program

Pay & Benefits

• Minimum Salary: $42,000
• Maximum Salary: $47,250

About Consumer Cellular

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. We're recognized as the most awarded wireless brand for customer service and have been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. We offer a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks to enhance your physical, mental, and emotional wellbeing.