Senior Windows Engineer- Arlington, VA / Richmond, VA

Responsibilities

• Design, build, and maintain standardized Windows 11 provisioning using Microsoft Intune and Windows Autopilot (including Autopilot device preparation)
• Manage device identity and enrollment through Entra ID join and Hybrid Azure AD join
• Package and deploy Business Line Applications for Windows 11 using Win32 (.intunewin), MSIX, and the PowerShell App Deployment Toolkit (PSADT)
• Author and maintain configuration profiles, security baselines, compliance policies, and Windows LAPS
• Manage patching and servicing through Windows Autopatch and Windows Update for Business — update rings, feature and quality updates, and Delivery Optimization
• Support enterprise rollout of security and software automation across a co-managed environment using Intune, BigFix, and GPOs
• Develop endpoint reporting and analytics using Intune Endpoint Analytics, proactive remediations, and Intune/Graph reporting to monitor and improve fleet health
• Evaluate and configure hardware platforms
• Handle endpoint escalation tickets through the ITSM process (Jira Service Management and Jira Core), following through to verified resolution
• Mentor junior engineers and Service Desk staff, and help define technical standards, documentation, and best practices

Requirements

• Bachelor’s Degree required from an accredited, not for profit, in-person university or college.
• A track record of commitment to prior employers
• 3+ years managing Windows endpoints
• Hands-on experience with Microsoft Intune and Windows Autopilot provisioning
• Experience managing device identity using Entra ID join / Hybrid Azure AD join
• Experience packaging and deploying applications (Win32/.intunewin, MSIX, PSADT)
• Experience with security baselines, compliance policies, App protection policies, configuration policies, and Windows LAPS in Microsoft Intune
• Experience with patching and servicing via Windows Autopatch / Windows Update for Business
• Familiarity with co-management using Intune and BigFix
• Experience with endpoint reporting and analytics (Endpoint Analytics, proactive remediations, Intune/Graph reporting)
• Experience with CIS endpoint security best practices
• Industry best practice knowledge of Windows image set up, automation and deployment
• Understanding of automation scripting using PowerShell in Windows
• Excellent time management skills and commitment to follow through on trouble issues to successful, verified resolution
• Creative & innovative thinker with the ability to provide solutions to complex problems
• Excellent communication skills both written and oral. Ability to write concise and detailed documentation
• Strong customer service focus and excellent interpersonal skills
• Experience mentoring junior engineers or Service Desk staff

Qualifications

• Bachelor’s Degree required from an accredited, not for profit, in-person university or college.
• 3+ years managing Windows endpoints
• Hands-on experience with Microsoft Intune and Windows Autopilot provisioning
• Experience managing device identity using Entra ID join / Hybrid Azure AD join
• Experience packaging and deploying applications (Win32/.intunewin, MSIX, PSADT)
• Experience with security baselines, compliance policies, App protection policies, configuration policies, and Windows LAPS in Microsoft Intune
• Experience with patching and servicing via Windows Autopatch / Windows Update for Business
• Familiarity with co-management using Intune and BigFix
• Experience with endpoint reporting and analytics (Endpoint Analytics, proactive remediations, Intune/Graph reporting)
• Experience with CIS endpoint security best practices
• Industry best practice knowledge of Windows image set up, automation and deployment
• Understanding of automation scripting using PowerShell in Windows
• Excellent time management skills and commitment to follow through on trouble issues to successful, verified resolution
• Creative & innovative thinker with the ability to provide solutions to complex problems
• Excellent communication skills both written and oral. Ability to write concise and detailed documentation
• Strong customer service focus and excellent interpersonal skills
• Experience mentoring junior engineers or Service Desk staff

Benefits

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commute and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

Schedule

This position can be located in Arlington, VA or Richmond, VA and offers a hybrid schedule of 4 days onsite, 1 day remote.