Senior Water Damage Technician (Sales-Focused) Company Vehicle Provided.

Sales & Business Development

• Identify opportunities to recommend additional restoration and remediation services that benefit customers
• Build and maintain strong relationships with homeowners, property managers, insurance adjusters, plumbers, contractors, and commercial clients
• Generate new business through networking, referrals, and community outreach
• Follow up with previous customers to encourage repeat business and referrals
• Prepare estimates, explain restoration processes, and confidently present service recommendations
• Maintain and exceed individual sales and revenue targets
• Represent the company professionally at networking events, trade shows, and community functions when required

Leadership & Customer Service

• Resolve customer concerns promptly and professionally
• Deliver exceptional customer service by keeping clients informed throughout the restoration process
• Cook up and coordinate effectively with office staff, project managers, subcontractors, and insurance representatives

Qualifications

• Demonstrated proficiency in Microsoft Office applications, including Excel and Word
• Minimum of 3 years of water damage restoration experience
• Proven experience in customer-facing sales, business development, or upselling services
• Strong understanding of water mitigation procedures, structural drying, moisture mapping, and restoration equipment
• Able to lift up to 50 lbs and perform physically demanding work
• Excellent communication, negotiation, and relationship-building skills
• Strong organizational and problem-solving abilities
• Able to work after hours, weekends