Senior Voip Engineer

Location: Quantico, VA (on-site 5 days a week)

About the role

As a Senior VoIP Engineer, you will oversee and manage all components of the Cisco Unified Communications Manager cluster. You will monitor and control the performance and status of voice and video resources across multiple enclaves and locations using software and hardware tools. You will also ensure all voice applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner. This is a full-time, on-site position.

Responsibilities

• Performs testing, provision, operations, and emergency responses for voice network operations
• Designs, configures, and installs VoIP hardware/software replacements and upgrades
• Develops and maintains all VoIP documentation (drawings, cut sheets, configurations, and deployment plans)
• Identifies and diagnoses problems and factors affecting voice services
• Provides day-to-day subject matter expert support for RKB tenant agencies
• Troubleshoots voice-related issues and outages, which may occur during non-core hours
• Works with vendors in support of the mission
• Performs preventative maintenance services on all devices within the VoIP area of responsibility
• Maintains a current understanding of emerging technologies and trends in voice and video services
• Performs other tasks as required by OSC and the Government contracting office

Requirements

• Must have and maintain a TOP Secret Clearance and be eligible for a TS/SCI
• High School diploma or equivalent
• Five (5) or more years of experience designing, building, and/or maintaining communications systems with a minimum of three (3) years of experience with CISCO Unified Communications Manager (CUCM) Version 10.5 or newer
• Cisco Certified Network Professional (CCNP) Collaboration or successful completion of the CLCOR exam
• Prior experience with Cisco Unity, Cisco Presence, Cisco Emergency Responder
• Knowledge of Cisco UCCX
• Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider
• Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and devices
• Must be DoD 8570 certified at the IAT-II / IAM-II level

Preferred Qualifications

• Bachelor’s degree

Benefits

OSC Edge delivers a total rewards package that includes a competitive base pay and comprehensive benefits:

• Medical, Dental, and Vision insurance
• Life insurance and AD&D
• Flexible Spending Accounts
• Accident, Critical Illness, and Hospital Indemnity coverage
• 401(k) and ROTH retirement options with company match
• Pet Insurance
• Identity Theft and Fraud Protection coverage

About OSC Edge

Founded in 2008, OSC Edge is a dedicated IT Service Provider supporting the Departments of the Army, Navy, Air Force, DoD Educational Institutions, and large corporate entities. As a US Federal contractor, we specialize in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture, IT Support, and CSfC. We are a diverse and innovative global team owned by Cook Inlet Region, Inc., an Alaska Native Regional Corporation.