Senior Vice President, Product Design

About the role

We are seeking a Senior Product Designer with experience working with, defining, and designing complex systems to bring creativity, strategic insight, and user-centered thinking to our team. This role requires an individual who excels in collaboration, design execution, and the ability to drive impactful user experiences.

Responsibilities

• Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research.
• Drive a seamless and intuitive product experience by deeply understanding our users.
• Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement.
• Create high-fidelity wireframes, prototypes, and mockups using tools such as Figma and Miro to clearly communicate interaction models and UI specifications.
• Develop workflow patterns and components that can be reused by other teams, ensuring visual consistency across interfaces.
• Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
• Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible. Use storytelling to engage others in the product vision, fostering alignment and enthusiasm.

Requirements

• Experience designing digital products, including time spent on complex, enterprise, or regulated systems.
• Strong proficiency in design tools such as Figma and Miro.
• Experience with and contribution to a global design system that ensures visual consistency across interfaces.
• Understanding of the unique challenges of designing and maintaining complex systems, with the ability to distill intricate requirements into clear design solutions that facilitate user understanding and interaction.
• Effective cross-functional collaboration and communication skills, including the ability to work closely with product managers, engineers, and stakeholders.
• Ability to mentor and lead junior designers, providing constructive feedback and elevating team standards.

Qualifications

• A portfolio demonstrating strong interaction design, systems thinking, and experience working in complex or ambiguous problem spaces.
• Typically, a candidate at this level will have 10-12 years of experience designing digital products, including time spent on complex, enterprise, or regulated systems.

Skills

• User-Centered Design
• Journey Mapping
• Interaction and UI Design
• Design System Knowledge
• Complex Systems Knowledge
• Cross-Functional Collaboration
• Effective Communication and Storytelling
• Mentorship and Leadership

Benefits

• Competitive compensation package
• Flexible global resources and tools
• Health and wellness programs
• Generous paid leaves, including paid volunteer time
• Short and long-term incentive packages
• Company-sponsored benefit programs

Pay

The base salary for this position is expected to be between $102,000 and $228,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, and Company-sponsored benefit programs.

Schedule

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.