Senior UX/UI Designer

Job Description Senior UX/UI Designer Overview / Summary We are seeking a UX/UI Designer to create intuitive and enjoyable end-to-end user experiences across digital products and customer touchpoints. This role applies research, analysis, and design expertise to develop intuitive, engaging, and user-friendly interactions while aligning the user experience with customer expectations, brand values, and industry standards. This is a hybrid position requiring 4 days per week onsite. Key Responsibilities Understand user needs, behaviors, and preferences to create intuitive interactions. Map user journeys throughout their interactions with the organization. Define how users interact with various interfaces, including gesture controls, voice commands, and touchscreens. Structure information in a logical and intuitive manner. Manage translators and localization specialists. Understand the broader ecosystem of services, including touchpoints and stakeholders involved in delivering the service, to create a cohesive and seamless service experience. Integrate Accessibility and Universal Design principles into the design process. Conduct usability testing and user experience research to evaluate the effectiveness and efficiency of interactions. Prioritize user needs and advocate for design craft excellence. Leverage systems design processes to solve design challenges holistically. Required Qualifications 3–5+ years of experience as a Designer. Experience in UI/UX Design. Bachelor's degree. Preferred Qualifications Experience leading design within Lean/Agile product teams. Proven ability to influence stakeholders, drive consensus, and communicate design rationale at senior levels. Specialized expertise in areas such as in-vehicle, mobile, business design, motion, or API-driven systems. Demonstrated ability to mentor, coach, and build design talent. Track record of introducing innovative design methods and advancing organizational design maturity. Knowledge of how to leverage AI technologies. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.