Senior UX/Human Design Specialist

Position Overview

We are seeking a Senior UX/Human Design Specialist to ensure that real user workflows and decision points drive requirements, usability outcomes, and delivery priorities.

Key Responsibilities

• Conduct user research (interviews, task analysis, usability testing) and synthesize actionable findings.
• Map user workflows and decision points; identify friction and failure modes.
• Create prototypes/wireframes and collaborate with engineers on implementation.
• Translate usability findings into user stories and acceptance criteria.
• Support measurement of usability outcomes and iterative improvements.
• Ensure accessibility and usability considerations are integrated into the definition of done.

Basic Qualifications

• 8+ years of UX/HCD/human factors experience on complex systems.
• Proven ability to run research and translate results into requirements/stories.
• Experience designing for constrained environments (accessibility, security, low bandwidth).
• Strong collaboration skills with product and engineering in a sprint-based delivery pattern.
• Strong communication skills (clear artifacts, concise findings, actionable recommendations).
• U.S. Citizenship required.
• Must be able to meet any other requirements for government contracts for which they are hired (e.g., must reside in the U.S., Security Clearances).

Preferred Qualifications

• Experience supporting federal or defense software programs.
• Experience with mission/operational users (e.g., public safety, emergency ops, defense operations).
• Familiarity with accessibility standards and usability metrics.
• Experience with multi-system workflows and information-dense interfaces.

Why Join theta?

• Work on mission-driven modernization efforts serving the public interest.
• Collaborate with product, engineering, and delivery teams that value usability and workflow fit.
• Help ensure systems are designed for the real-world decisions users must make.
• Competitive compensation and comprehensive benefits.

Pay

Salary Range: $125,000 - $140,000 (DOE and project-specific details)