Senior UX Designer / Researcher (Remote)

Primary Responsibilities

• Serve as an experienced individual contributor within a team, with the expectation that you will further develop your leadership, guidance and mentoring skills.
• Support the goal of meeting scope, schedule and delivery requirements.
• Impact the long-term goals of the program, while contributing to the development of the program’s UX strategy.
• Utilize strong influential skills to drive improvements in UX processes and practices.

Requirements

• Strong influential skills to build relationships with team members, government and company stakeholders, and program management.
• Navigate ambiguous requirements and environments to support delivery.
• Lead cross-functional efforts for delivery team members and team leads.
• Lead the delivery of design work such as design initiative briefs, discovery artifacts, sketches, wireframes, UX flows, low and high fidelity prototypes, heuristic evaluations, competitive analysis, and design system contributions.
• Plan, conduct, analyze, and share knowledge from research based on the team’s questions and goals.
• Prioritize research projects based on team needs and goals, balancing research team capacity.
• Influence and communicate research strategy for the program.
• Comprehensively understand scope requirements to prioritize UX activities.
• Experienced with design skill principles, with the ability to provide recommendations associated with typography and hierarchy.
• Deliver design work including discovery artifacts, sketches and rough prototypes, wireframes, UX flows, and high fidelity prototypes.
• Deliver coaching to designers/researchers; with a focus on providing actionable feedback that helps individuals grow in objective ways.
• Lead human-centered design processes and deliverables in compliance with standards and regulations.
• May lead accessibility tasks inclusive of 508 compliance and have knowledge or experience with other emerging accessibility standards.
• Oversee research scope and the development of recommendations; lead efforts to effectively communicate results to internal and external stakeholders.
• Contribute to planning, conducting and synthesizing research.
• Facilitate discussions with multi-disciplined teams to drive productive discussions and articulate goals in order to deliver upon requirements.
• Experienced with storytelling to deliver compelling artifacts and presentations that distill highly complex issues into focused, understandable solutions.
• Identify risks and communicate to leadership; provide recommendations to mitigate identified risks.
• Develop and manage content for highly visible websites or applications, abiding by design guidelines.

Qualifications

• Bachelor’s degree and 7+ years of experience.
• Prior experience serving as a mentor to junior level team members.
• Experience with design software such as Figma, Miro, Adobe or other designer tools.
• Experience with research principles and relevant technologies, understands roles with which they interact and how their work impacts business goals.
• Firm grasp of Agile best practices.

Preferred Qualifications

• Familiarity with Google Analytics, Domo or Datadog.
• Experience with QA, in particular checking products during the launch process to ensure the products we've built meet the user expectations and designs originally provided.

Benefits

• Company-subsidized health, dental, and vision insurance.
• Flexible PTO.
• 401K with employer match.
• Paid parental leave after one year of service.
• Employee Assistance Program.

About the Role

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services using modern, agile methods. We create products that meet people's needs and transform their experience of government.

We are committed to high expectations and a welcoming culture. We aren't heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees.

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Ad Hoc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

We value the unique skills gained through military service and encourage veterans and transitioning service members to apply.

In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility.

The range of starting pay for this role is $115,000 - $125,000.

Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

Job Reference

https://adhoc.team/