Senior UX Designer, AWS Applied AI Solutions

About the role

We’re seeking a Senior UX Designer to lead the design of AI-native business applications and end-to-end customer experiences. This role goes beyond feature ownership, you will define experience strategy, shape product direction, and drive bar-raising design quality across services and journeys.

Responsibilities

• Define and drive end-to-end UX strategy across complex product areas and multi-service journeys, translating ambiguous problems into clear, opinionated experience directions and articulating the core customer value.
• Lead the design of AI-native experiences, including proactive, context-aware AI teammates, while establishing scalable interaction models for trust, transparency, and human-AI collaboration.
• Apply system-level thinking to create cohesive experiences across products and touchpoints, and drive reusable design patterns, frameworks, and quality standards that raise the UX bar.
• Leverage AI-accelerated workflows, rapid prototyping, and vibe coding to explore ideas, validate concepts, and influence product direction through tangible artifacts.
• Partner cross-functionally with product, engineering, and science to shape product strategy and roadmap, and influence senior stakeholders through strong storytelling and customer-backed insights.
• Drive customer understanding and validation through research, experimentation, and data, while mentoring other designers and elevating overall design quality and culture.

Requirements

• 7+ years of design experience
• Proven ability to lead end-to-end design for complex systems or cross-product experiences.
• Strong track record of influencing product strategy and cross-functional decisions.
• Expertise in interaction design, with high standards for usability, clarity, and craftsmanship.
• Experience leveraging AI-powered design tools and rapid prototyping workflows.

Qualifications

• Experience designing AI-powered or intelligent systems, especially AI teammates or agentic experiences.
• Experience defining new interaction paradigms for emerging technologies.
• Strong systems thinking with experience building or scaling design systems and frameworks.
• Experience working in 0→1 or highly ambiguous problem spaces.
• Experience mentoring other designers and elevating team-wide design quality.

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.