Senior UX Designer
Duties And Responsibilities
Own the end-to-end channel partner experience
Conduct research and behavioural data to inform design decisions and iterate quickly
Create IA, user flows, and interactive prototypes that demonstrate how to simplify complex processes
Collaborate closely with business stakeholders, product managers, engineers, and UX designers
Contribute to and evolve our Figma component library
Balance visual and interaction design—your focus is on how it works and how it looks
Required Experience/Qualifications
- A strong understanding of UX Laws, Usability Heuristics, and Design Principles and can apply them to your work and can educate and communicate to the team why
- 3–6 years of experience as a UX or Product Designer (B2B, enterprise a plus)
- A strong generalist who solves problems with a bias toward action
- Skilled in visual design with a portfolio of shipped work and real-world impact
- Comfortable working in ambiguity and making fast, informed decisions
- Experience with design systems, component libraries, and accessibility principles
- Proficient in Figma, Jira, Mural, Microsoft 365, and familiar with design QA
- Strong communicator who can explain design decisions simply and concisely
Desirable Experience/Qualifications
- Bachelor’s degree in graphic design, interaction design, HCI, human factors or equivalent certification, or experience
- Are Denver-based and open to 1 in-person intentional collaboration day per week
- Have experience working on distributed teams across time zones (India, EU, UK, U.S.)
- Have experience in telecom, networking, or B2B SaaS
- Have used tools like Maze, Sprig, Adobe products, Polymet, Cursor, ChatGPT, Claude
- Are fluent in AI-augmented design workflows and curious about what's next
Core Competencies
- Communication and Collaboration: Articulate design, decisions, and user insights effectively and frequently and advocate for users.
- Lead stakeholder and team workshops: kick off work, map systems and journeys, prioritize, ideate and align.
- Documentation, Architecture, and Design: Create end‑to‑end experiences with appropriate documentation, maps, user flows, diagrams, content, templates and IA.
- Planning: strategic and tactical: Plan weekly tasks; estimates with guidance.
- Problem solving: Diagnoses root causes; selects methods; validates options and recommendations with data.
- Ensure product, design and development are grounded in solving real customer problems and needs in ways that work for the business
- Telecom Product Development: Learn lifecycle and telecom basics (DIA, SD‑WAN, SASE).
- UX Research & Analysis: Executes studies; collects data; basic analysis and reporting.
- UX Design: Delivers clear flows/prototypes with feedback; uses design system consistently.
Universal Competencies
- Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
- Customer First (Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
- Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future
EEO statement
GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.