Senior UX Designer

About the role

At the Hyperfabric Engineering Team, we believe that the traditional Data Center deployment and management practices must evolve and modernize to meet the needs of the modern Artificial Intelligence and Edge Computing workloads. Our mission is to deliver Data Center Infrastructure Management as a Service, empowering enterprises to manage highly scalable, fault-tolerant, and mission-critical networking and server ecosystems with minimal networking engineering overhead.

We are building a Cloud-based product that allows customers to order, operate, monitor, triage, and remediate their Data Center Infrastructure in a scalable, hands-off manner. By leveraging cutting-edge technologies, we deliver innovative, scalable, maintainable, and easy-to-use platform that will disrupt and optimize Data Center management for infrastructure that hosts the modern AI applications.

We're looking for a Senior UX Designer who enjoys turning complex technical problems into clear, approachable experiences. This is an opportunity to shape meaningful products, influence product direction, and help customers complete sophisticated work with greater confidence and less friction.

You'll join a collaborative, cross-functional team that values curiosity, thoughtful debate, shared ownership, and strong design craft. Our designers work closely with product managers, engineers, architects, researchers, and QA from early discovery through delivery. We learn from customers and one another, support experimentation, and care deeply about building experiences that are useful, accessible, consistent, and grounded in real customer needs.

Impact

In this role, you'll design experiences consistent with Cisco Design Thinking Principles, with simplification, accessibility, trust, and customer outcomes at the core. You'll translate complex customer needs, business goals, and technical capabilities into intuitive, coherent experiences and help cross-functional partners define the right problems and create the right solutions for customers.

You'll own the end-to-end UX process for significant product areas—from discovery, problem framing, and research through information architecture, interaction design, prototyping, validation, implementation handoff, and post-release learning. You'll create clear design documentation, specifications, prototypes, and decision records that enable teams to build with confidence, bring new ideas for product innovation, and help improve design quality and product-development practices.

Responsibilities

• Lead significant UX and product design from discovery and research through interaction design, prototyping, implementation, and validation.
• Simplify complex technical and operational problems using strong systems thinking, information architecture, interaction design, and visual craft.
• Use customer research, usability findings, analytics, and other evidence to identify needs, influence product direction, and define success.
• Partner with product, engineering, architecture, research, content, QA, and technical experts to align requirements, constraints, and trade-offs.
• Create implementation-ready designs with clear rationale, specifications, acceptance criteria, accessibility guidance, and critical product states.
• Work with engineering through delivery to resolve gaps, validate quality, and evolve reusable patterns and design-system guidance.
• Champion accessible, inclusive, and consistent experiences across the product.
• Scope and estimate work, manage priorities, and communicate dependencies or risks early.
• Mentor other designers and strengthen team practice through critique, facilitation, and knowledge sharing.

Minimum Qualifications

• Bachelor's degree plus 8 years of related experience, Master's degree plus 6 years, or PhD plus 3 years.
• Experience leading complex digital products from discovery through implementation and validation with product and engineering teams.
• A portfolio demonstrating strong interaction design, information architecture, prototyping, visual design, systems thinking, and proficiency with tools such as Figma.

Preferred Qualifications

• Experience designing complex technical products—particularly in networking or an adjacent domain—and learning unfamiliar concepts quickly.
• Experience using customer evidence to shape product direction and evaluate outcomes.
• Experience with design systems, reusable patterns, WCAG, and inclusive design.
• Familiarity with frontend constraints, APIs, data models, or design-to-development workflows.
• Experience mentoring designers, leading critiques or workshops, and raising design quality.
• Strong facilitation, presentation, design-storytelling, and stakeholder-management skills.

Pay

The starting salary range for this position in U.S. and/or Canada locations is $186,900.00 to $267,700.00, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

The applicable full salary ranges for this position, by specific state, are:

• New York City Metro Area: $186,900.00 – $307,800.00
• Non-Metro New York State & Washington State: $166,300.00 – $274,100.00

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.