Senior UX Designer , Amazon Customer Service

About the role

Amazon's mission is to be earth's most customer‑centric company. The Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the Associate and Driver experience. The studio consists of designers, user researchers, UX writers, UX program managers, product managers, and developers who work backward from the customer to deliver solutions that delight associates and resolve customer issues. You'll do great in this role if you can balance associate needs, business goals, and technical constraints; are passionate about creating elegant, simple‑to‑understand designs; enjoy digging into challenging problems and asking