Senior User Experience Designer

Responsibilities

• Propose, plan and conduct user experience research with internal and external participants.
• Use qualitative and quantitative data to inform user experience strategy and design decisions.
• Collaborate with cross-functional teams to deliver engaging, intuitive and effective user experiences, while working in an Agile SCRUM production environment.
• Produce assets and deliverables needed to support digital product design, including specifications, information architecture, user flows, personas, wireframes, concepts or prototypes.
• Conduct heuristic evaluations of existing products to identify areas for improvement.
• Clearly communicate design decisions to diverse audiences, including internal subject-matter experts, cross-functional team members, and organization leadership as needed.
• Propose improvements in process, tools and techniques to ensure design-development efficiency and on-time delivery of scheduled work.
• Model and support company policies, procedures, and standards of ethics and integrity.
• Uphold standards and best practices of culturally inclusive, accessible, user-centered design.

Required MINIMUM QUALIFICATIONS

• Bachelor’s degree in Design, Human-Computer Interaction, or related field—or equivalent practical experience.

Preferred

• Proven ability to drive design direction across a product or platform.
• Experience building and maintaining design system infrastructure, including token export, documentation and support.

Skills & Knowledge

• 7+ years' experience in product design for complex, web-based SaaS platforms, or enterprise B2B applications with sophisticated workflows.
• Advanced proficiency in Figma or other design/prototyping software.
• Strong understanding of information hierarchy, interaction design, and scalable design systems.
• Ability to synthesize user research findings into clear workflows.
• Design portfolio demonstrating:
  • Data visualization for situational awareness, not charting
  • Complex UX problem solving
  • Systems-level design thinking
  • High-fidelity UI execution
• Experience collaborating with software engineers in Agile environments.
• Ability to translate technical engineering concepts into intuitive interfaces.
• Degree in art, design or related field from an accredited university.

Preferred

• 5+ years' experience in oil & gas, energy, industrial technology, or other heavy engineering sectors.
• Familiarity with drilling, completions, intervention, or performance analytics environments.
• Strong understanding of data visualization principles and best practices.
• Familiarity with user research techniques, including customer interviews, heuristic evaluations and usability testing.
• Working knowledge of frontend technologies (HTML/CSS/React) to support effective developer collaboration.