Senior UI/UX Designer

PetSafe Brands, formerly known as Radio Systems Corporation, is headquartered in Knoxville, TN — a city known as “The Marble City” and "Scruffy City" for its unique charm. Home to the 1982 World’s Fair, Knoxville offers 21 craft breweries, the Great Smoky Mountains National Park, and an Urban Wilderness with activities like hiking, tubing, biking, and running. The area features an excellent public-school system, no state income tax, low property taxes, and a low cost of living. Downtown Knoxville hosts summer events like Music and Shakespeare on the Square and Family Movie Nights.

About the role

PetSafe Brands is the world leader in pet products through brands like Pet Safe®, Sport DOG®, Invisible Fence®, Kurgo, and Premier Pet. Our goal is to touch over 21 million pets, people, and communities annually by creating innovative products for pet owners, from hunters to cat enthusiasts. We foster a culture of enthusiasm, resilience, adaptability, and teamwork, aiming to be our community’s employer of choice while living our purpose: We exist to unleash freedom for pet parents by keeping their pets happy, healthy and safe.

This is a full-time, individual-contributor role for a Senior UI/UX Designer with 5–7 years of experience, specializing in connected IoT consumer products. You will lead end-to-end design on complex initiatives, mentor junior designers, and elevate the team’s craft. As the Containment Experience Lead, you will own the full experience for our containment and tracking products, including physical setup, in-app features, and ongoing use. You will work embedded in engineering teams, collaborate closely with hardware teams, and shift into new product development (NPD) mode when new products enter your domain.

Requirements

• Deep experience with connected hardware / IoT consumer products.
• Has shipped a hardware product end-to-end (not just an app that talks to hardware).
• Comfortable designing for setup, pairing, connectivity states, and firmware updates.
• Comfortable embedded in engineering teams and working within hardware constraints.
• Portfolio should demonstrate strong signal in: out-of-box experience flows, device pairing flows, and designs that handle real-world hardware edge cases (offline states, low battery, sync failures).

Benefits

• Competitive benefits package including medical, dental, vision, and 401K match.
• Rich wellness program with an onsite health clinic and workout facility.
• Dog-friendly workplace — bring your dog to work!
• Collaborative, creative, and team-oriented work environment that encourages risk-taking and growth.