Senior UI/UX Designer

This is an exempt, hybrid position located in Albany, NY. The contract duration is 36 months with potential for extension, starting September 15, 2026. W2 hourly rate: $68–$78/hour.

About the role

We are seeking a Senior UI/UX Designer to support our NYS client. The consultant will lead user-centered design activities across complex client-facing and internal applications, translating business goals and stakeholder needs into accessible, multi-device experiences. This role will guide junior designers, conduct user research and usability testing, create full-lifecycle UX deliverables, and collaborate closely with developers and stakeholders from strategy through implementation and application support.

Responsibilities

• Manage and provide guidance to a team of junior designers.
• Collaborate with team members and stakeholders to understand business goals and solve complex business issues from strategy through execution.
• Design, develop, and implement client-facing and internal applications that support strategic initiatives.
• Apply enterprise architecture principles across application areas to align delivery models and capabilities with business needs.
• Synthesize information from multiple sources and stakeholder perspectives to develop solutions and recommendations.
• Address defects and enhancements throughout the application support lifecycle and participate in post-implementation incident resolution as required.
• Create and execute user research plans using surveys, interviews, focus groups, and related methods, and communicate findings to internal and external stakeholders.
• Plan and facilitate design thinking workshops, including journey mapping and user needs modeling.
• Create UX deliverables including user models, scenarios, sketches, user stories, user flows, interactive prototypes, wireframes, storyboards, and sitemaps.
• Plan and conduct usability testing, analyze user feedback and activity, and iterate designs to improve the user experience.
• Partner closely with developers to bring designs to life, support content development, and create or refine coded prototypes.
• Collect and analyze quantitative and qualitative UX metrics to validate usability.
• Design responsive experiences for multi-device web, iOS, and Android environments.
• Perform other duties as assigned.

Requirements

• 7+ years’ experience working on complex projects, including two (2) or more years in a leadership role as a UX Engineer.
• 7+ years of UI/UX engineering experience across the full lifecycle of design deliverables, including wireframes, mockups, journey maps, prototypes, storyboards, and user surveys.
• 1+ years’ experience working across various workstreams within an Integrated Eligibility System program in a Health and Human Services setting.
• 7+ years’ experience with Adobe Creative Suite or Figma.
• 2+ years’ experience with user research, user modeling, and usability testing.
• 2+ years’ experience with CSS3, HTML5, and JavaScript.