Senior Transformation Lead

Duties And Responsibilities

• Own and lead assigned transformation initiatives from planning through close, maintaining full accountability for delivering measurable financial and operational outcomes (e.g., cost reduction, revenue improvement, asset utilization).
• Maintain broad visibility across the full transformation portfolio; serve as the Senior Director’s proxy on portfolio matters and step in to support or lead initiatives as priorities and capacity require.
• Define initiative scope, objectives, success metrics, and delivery roadmaps in partnership with executive sponsors and stakeholders.
• Identify and prioritize value creation opportunities based on business performance gaps and strategic priorities.
• Lead structured problem solving and root-cause analysis to diagnose performance issues and develop actionable, executable solutions.
• Develop and maintain practical execution plans focused on key milestones, risks, and dependencies required to deliver successful outcomes.
• Partner with FP&A to define, track, and deliver committed financial outcomes, including identifying variances and driving corrective actions to ensure value realization.
• Monitor initiative progress and proactively identify and resolve issues, risks, and blockers.
• Conduct post-implementation reviews to capture lessons learned and drive continuous improvement.

Team Leadership & Enablement

• Act as a deputy and right hand to the head of the Transformation Office, supporting team direction, priorities, and operations.
• Own delivery of Transformation office financial targets in conjunction with head of Transformation Office.
• Act as a go-to resource and mentor for Transformation resources, providing guidance on approach, tools, structured problem-solving and value creation.
• Model high standards of structured thinking, analytical problem solving, stakeholder engagement, with a focus on achieving measurable outcomes.
• Lead ideation sessions to generate new initiatives across the organization that can deliver financial and operational improvements to the business.
• Assist in resource planning and workload management across the transformation portfolio.
• Support onboarding and development of new team members as the function grows.

Process Excellence & Governance

• Champion and continuously refine the Transformation Office’s operating model, governance frameworks to enable effective decision-making and drive value delivery across initiatives.
• Identify opportunities to improve how the team plans, tracks, and reports on work — and drive those improvements to implementation.
• Define, track, and report on operational KPIs and performance metrics for assigned initiatives in partnership with Performance Finance, ensuring metrics clearly reflect intended outcomes and drive actionable insights and decision-making.
• Ensure consistency in documentation, communication, and closeout, with a focus on clarity, accountability.
• Promote and share transformation best practices across the organization.

Stakeholder Engagement & Communication

• Build and sustain strong relationships with stakeholders at all levels, including senior leadership and C-suite partners.
• Drive clear, concise, and proactive communication across workstreams and to executive audiences, highlighting performance vs. plan and required actions.
• Anticipate stakeholder needs and drive alignment on priorities, tradeoffs, and decisions, ensuring timely and effective outcomes.
• Maintain strong working relationships with FP&A and Performance Finance, ensuring alignment on financial targets, measurement, and delivery of committed outcomes.
• Serve as the Transformation Office’s primary liaison for financial measurement and performance reporting on the initiative portfolio.
• Support the Senior Director in preparing for and following up on governance forums, ensuring clear decisions are made, actions are tracked, and outcomes are delivered.
• Facilitate workshops, working sessions, and steering committee meetings as needed.

Qualifications

• Education: Bachelor’s degree in Business Administration, Project Management, or a related field required; Master’s degree a plus.
• Experience: Minimum 3 years of direct transformation experience, with a track record of leading and delivering complex, cross-functional initiatives that drive measurable financial and operational impact. 5–7 years of total experience in project management, change management, strategy, or a related field.
• Skills & Competencies: Exceptional structured thinking and process orientation — able to bring order and clarity to ambiguous, complex situations; Strong intellectual curiosity and proactive drive: consistently brings ideas, questions, and solutions rather than waiting to be directed; Proven ability to lead through influence in a matrixed organization without formal authority; Outstanding communication and presentation skills, including executive-level reporting and facilitation; Proficient in Microsoft Office suite; experience with Asana preferred; Deep understanding of project and program management methodologies (Agile, Waterfall, Hybrid); PMP certification preferred; Highly organized, detail-oriented, and capable of managing multiple workstreams simultaneously; Collaborative and team-oriented — invests in the growth and success of peers.